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DTSTART;VALUE=DATE:20250206
DTEND;VALUE=DATE:20250207
DTSTAMP:20260617T075349
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UID:24522-1738800000-1738886399@lsnl.ca
SUMMARY:Dealing with Difficult People
DESCRIPTION:We all encounter people we find difficult\, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed\, with an emphasis on understanding and adapting one’s approach to create different results. Participants will explore how to deal with patterns of passive-aggressiveness\, resistance\, and chronic anger\, and how to begin to change difficult patterns using a straightforward\, five-step approach.\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nUnderstand their own areas of influence and control in their difficult relationships with others\nSee how their personal style may impact their conversation with a person they find difficult\nApply a practical approach for dealing with four different types of difficult people\, including the Chronically Angry Person\, the Resistant Person\, the Passive Aggressive Person\, and the Bullying Person\nDevelop a plan to positively engage with a difficult person they have identified\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nUnderstand their own areas of influence and control in their difficult relationships with others\nSee how their personal style may impact their conversation with a person they find difficult\nApply a practical approach for dealing with four different types of difficult people\, including the Chronically Angry Person\, the Resistant Person\, the Passive Aggressive Person\, and the Bullying Person\nDevelop a plan to positively engage with a difficult person they have identified\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: David Jung\nDavid has provided leadership for various non-profit organizations for over 25 years. He has a degree in Philosophy\, a diploma in Counselling\, a Master of Arts in Christian Counselling\, as well as certifications in Conflict Resolution and Mediation. In addition to training with ACHIEVE\, he works as ACHIEVE’s Training and Development Specialist. In this role\, David provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with ACHIEVE’s core beliefs. He also works in the field of mediation where he volunteers as a Mediator for the court diversion program in Manitoba. In whatever role David finds himself\, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace\, we can all continue to grow in our skills to improve our own life and to help improve the lives of others. As a trainer\, he is known for his dynamic workshop facilitation that combines humour and real-world application.
URL:https://lsnl.ca/event/dealing-with-difficult-people-2/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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BEGIN:VEVENT
DTSTART;TZID=America/St_Johns:20250207T120000
DTEND;TZID=America/St_Johns:20250207T131500
DTSTAMP:20260617T075349
CREATED:20250109T192427Z
LAST-MODIFIED:20250109T192427Z
UID:24887-1738929600-1738934100@lsnl.ca
SUMMARY:Neurodiversity 101
DESCRIPTION:Introducing AD(H)D\, autism\, and giftedness through an inclusive lens \nFriday\, February 7\, 2025\n12:00 pm – 1:15 pm\nvia webinar only \nCan’t make the webinar or rebroadcasts?\nWant online CPD available 24/7?\nSubscribe to Courses On Demand\, our comprehensive online resource with 1\,500+ videos and 5\,400+ papers from CLEBC courses. This course will be added to Courses on Demand approximately 30 days from the original course date. \nWho should attend: All lawyers and members of the legal profession \nLearning level: All levels \nOur world continues to change rapidly\, and as information is shared\, we are learning more and more each day about neurodiversity. In this webinar\, we welcome two professionals who work and live in the neurodivergent space and who will introduce you to this part of the world. \nThe webinar will canvas: \n\ndefinitions of neurodiversity/neurodivergence\, AD(H)D\, autism\, AudAD(H)D\, giftedness\, and their common companions\, including learning differences and mental health challenges\nthe constellation of common neurodivergent traits/differences\, including sensory profiles\, cognitive styles\, executive function\, communication styles\, and social dynamics\ncurrent data and relevance of neurodiversity to the legal profession for individuals\, teams\, and clients\, including considerations for leadership\, recruitment\, and workplace accommodations\n\nThe webinar will include 60 minutes of presentation time and 15 minutes of open question and answer. \nLaw Society of BC CPD Hours: 1.25 hours (this course will contain a minimum of 1.25 hours pertaining to professional responsibility and ethics\, client care and relations\, and/or practice management) \nCourse Instructors\nErin Peters — Erin Peters Counselling\, Vancouver\nShoshana Allice — Coach\, Consultant\, Facilitator\, Shoshana Allice Coaching and Consulting\, Vancouver \nCLEBC Program Lawyer*\nGenevieve Chang\ngchang@cle.bc.ca\n*non-practising
URL:https://lsnl.ca/event/neurodiversity-101/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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DTSTART;VALUE=DATE:20250211
DTEND;VALUE=DATE:20250212
DTSTAMP:20260617T075349
CREATED:20241119T195549Z
LAST-MODIFIED:20241119T195549Z
UID:24525-1739232000-1739318399@lsnl.ca
SUMMARY:Assertive Communication
DESCRIPTION:Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires\, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent\, open\, and direct ways – stating their needs clearly and without defensiveness. In this training\, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun\, meaningful\, and highly effective for improving communication awareness and skills. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nTo define assertive communication\nTo practice giving an assertive opinion\nTo discuss personal boundaries and practice saying “no” when appropriate\nTo outline the steps for giving corrective feedback in the form of a DESO script\nTo identify options of response receiving negative feedback\n\n\n\nMethod of Delivery\nPresentation\, video\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nWhat’s Required for Effective Communication\nAssertiveness Self-Assessment\nCharacteristics of Aggressive and Passive Communicators\nAssertive Communicator Characteristics\nAssertive Body Language\nGuidelines for Offering an Opinion\nStrategies for Giving Directions\nHow to Say “No” Assertively\nSkills for Making Requests\nGiving Corrective Feedback\nDealing with Difficult Responses\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: Jennifer Kelly\nJennifer is a facilitator and instructional designer with over 12 years’ experience designing and delivering in-class and online training workshops. She holds a Master of Arts in Applied Communication and a Bachelor of Post-Secondary Education. Jennifer has designed and facilitated courses in core areas such as workplace psychological safety\, interpersonal communication\, and conflict resolution. As a certified Positive Psychology Coach\, she has trained in the study of workplace wellness and personal well-being. Jennifer is passionate about creating psychological safety in the workplace and believes it is what truly leads to high-performing and motivated teams. She is an energetic and thoughtful presenter who is committed to providing learning experiences that are fun\, engaging\, and easily applicable. Read blogs written by Jennifer here.
URL:https://lsnl.ca/event/assertive-communication/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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DTSTART;TZID=America/St_Johns:20250227T100000
DTEND;TZID=America/St_Johns:20250227T130000
DTSTAMP:20260617T075349
CREATED:20250121T175011Z
LAST-MODIFIED:20250121T175554Z
UID:24996-1740650400-1740661200@lsnl.ca
SUMMARY:Managing Mental Health in the Workplace
DESCRIPTION:Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because early identification and support typically leads to continued productivity and retention of employees. This workshop provides a roadmap to help managers participate in conversations with employees who may require support when experiencing difficulties related to mental health. Participants will learn strategies for creating a more inclusive work environment that reduces stigma surrounding mental health. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nList the common mental illnesses that people may experience in the workplace\nExplain how to engage employees in need of support when experiencing mental health difficulties\nApply practical strategies to reduce stigma\nDesign workplace policies that address the rights and responsibilities of employee and employers to create an inclusive workplace\n\n\n\nMethod of Delivery\nPresentation\, video\, personal reflection\, delivered electronically \n*Please allow only the registered individual(s) to view the materials. \n\nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nWhy Mental Health Matters\nA Review of Common Mental Illnesses\nMyths About Mental Illness\nBest Practices in Workplace Mental Health\nTips for Creating Psychologically Safe Workplaces\nSigns and Symptoms of Mental Health Concerns\nHow to Approach Someone About a Mental Health Concern\nEmployer Rights and Responsibilities\nEmployee Rights and Responsibilities\nWhat is Reasonable Accommodation?\nReturn-to-Work Considerations\n\n\n\nTarget Audience\nThis is an intermediate level workshop for human resources personnel\, leaders\, managers\, and supervisors\, and anyone who may need to appropriately respond to staff with mental health concerns. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.\nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\nTrainer: Janelle Jackiw\n\n\n\n\n\nJanelle has Master’s degrees in both Criminology and Educational Psychology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. In addition to training with ACHIEVE\, she provides counselling in private practice\, works for the Ministry of Justice\, and is a sessional lecturer at the University of Regina. Janelle values workplaces and organizations that respect the importance of partnerships and innovation. She believes people’s passion for the work they do is developed by encouraging leadership at all levels. Janelle is an energetic presenter who enjoys delivering training workshops that are relevant and practical to individuals’ work and personal lives. Read blogs written by Janelle here.
URL:https://lsnl.ca/event/managing-mental-health-in-the-workplace-3/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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