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DTSTART;VALUE=DATE:20241007
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DTSTAMP:20260421T013448
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SUMMARY:Dealing with High Conflict Behaviours
DESCRIPTION:Simple strategies for resolving high conflict situations with high conflict people \nLimited enrolment for in-person registrations. Register early to avoid disappointment! \nPlease note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. \nWho should attend: Lawyers\, mediators; this course may also be of interest to paralegals and legal support staff \nLearning level: All levels \nHave you noticed more people engaging in “high conflict” behaviour these days? Someone yelling at a receptionist? A colleague who often gets into arguments and doesn’t take responsibility for their actions? A client who files multiple complaints over a miscommunication? \nThese types of behaviours are increasingly common\, and as a legal professional\, it is more important than ever to be able to manage individuals with high conflict personalities who repeat patterns of high conflict behaviours. \nAt this one-day workshop\, you will learn the theory of high conflict behaviour\, and explore skills and techniques to manage high conflict disputes. You will draw from your own experiences\, refine your existing skillset\, and practice new strategies\, so that you can leave this course with insight and confidence when dealing with high conflict behaviour. \nCourse Chair\nMichael J. Lomax\, JD — Michael Lomax CDR Inc.\, Victoria
URL:https://lsnl.ca/event/dealing-with-high-conflict-behaviours/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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