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DTSTART;VALUE=DATE:20241015
DTEND;VALUE=DATE:20241016
DTSTAMP:20260421T013323
CREATED:20240827T153320Z
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UID:23971-1728950400-1729036799@lsnl.ca
SUMMARY:Dealing with Difficult People
DESCRIPTION:We all encounter people we find difficult\, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be discussed\, with an emphasis on understanding and adapting one’s approach to create different results. Participants will explore how to deal with patterns of passive-aggressiveness\, resistance\, and chronic anger\, and how to begin to change difficult patterns using a straightforward\, five-step approach. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nUnderstand their own areas of influence and control in their difficult relationships with others\nSee how their personal style may impact their conversation with a person they find difficult\nApply a practical approach for dealing with four different types of difficult people\, including the Chronically Angry Person\, the Resistant Person\, the Passive Aggressive Person\, and the Bullying Person\nDevelop a plan to positively engage with a difficult person they have identified\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nUnderstand their own areas of influence and control in their difficult relationships with others\nSee how their personal style may impact their conversation with a person they find difficult\nApply a practical approach for dealing with four different types of difficult people\, including the Chronically Angry Person\, the Resistant Person\, the Passive Aggressive Person\, and the Bullying Person\nDevelop a plan to positively engage with a difficult person they have identified\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: Alana Abramson\nAlana is an experienced leader and has extensive mediation and group facilitation experience in justice\, community and school settings. She holds a PhD in Criminology on the topic of transformational learning. As a former Executive Director for a non-profit organization\, Alana’s experience in mentoring and leadership has provided her with a unique skill set that combines academic understanding with practical knowledge. In addition to training with ACHIEVE\, she is a full-time faculty member in criminology at Kwantlen Polytechnic University\, where she continues to inspire and be inspired by students and diverse colleagues. Alana believes in collaborative dialogue and life-long learning as a source of personal and social transformation. She is an engaging presenter who is passionate about her work\, which allows her to easily facilitate ongoing learning for workshop participants.
URL:https://lsnl.ca/event/dealing-with-difficult-people/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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DTSTART;VALUE=DATE:20241015
DTEND;VALUE=DATE:20241017
DTSTAMP:20260421T013323
CREATED:20240827T160822Z
LAST-MODIFIED:20240827T160822Z
UID:23995-1728950400-1729123199@lsnl.ca
SUMMARY:Administrative Law and Practice
DESCRIPTION:What You’ll Learn\nWho Should Attend\nFaculty\nAgenda\nPricing and Group Rates\nFinancial Assistance\nCPD and Accreditation\nFAQs\nClient and Technical Support\n\nRegister\n\n\n\n\n\n\n\n\n\nThe not-to-be-missed annual forum for practitioners in the administrative and regulatory sectors—now in its 19th year.\nGet up to date on the most significant administrative law developments in Canada \nFor 19 years\, the OsgoodePD Annual National Forum on Administrative Law and Practice has brought together leading practitioners\, decision-makers\, and academics for two days of discussion and debate. \nWhether you appear before\, advise\, or sit as a member of a tribunal\, or act in judicial review applications\, it is essential to remain up to date on recent decisions\, legislative updates\, and developing trends in policy and practice. \nBack in-person for the first time since 2019\, the 2024 Administrative Law & Practice Forum gives you the chance to connect with peers and leaders in the field\, and deepen your understanding of current and developing issues in administrative law in Canada. \n\nCan’t Make the Date? Registration includes 120-day unlimited\, online access to the recorded program. \n\n\n\nWhat You’ll Learn\n\n\n\n\n\nCritical Developments in Administrative Law in 2024\nRegulation of harmful content on social media: challenges and implications of the Online Harms Act\nArtificial Intelligence: Regulation challenges in Canada and around the world\nCases to Watch in 2025\nNational Security and Administrative Law\nDevelopments on the Charter and Administrative Decision-Makers\nImportant Updates in Aboriginal Law\n\n\n\n\n\n\n\n\n\n\n\nWho Should Attend\n\n\n\n\n\nLawyers who appear before agencies\, boards and tribunals anywhere in Canada\nGovernment counsel\nTribunal counsel\nTribunal and board members\nAdjudicators\nRegulators\nCounsel who advise on government regulations and the regulatory process
URL:https://lsnl.ca/event/administrative-law-and-practice/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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