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UID:24375-1730448000-1730458800@lsnl.ca
SUMMARY:Handling the Difficult Employee
DESCRIPTION:Duration: 60 Minutes\nWebinar Id: 23400\n\n\n\n\n\n\n\n\nUnlimited Attendees: Any number of participants \nRecorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar) \n\n\n\nOverview:\nJust about every workplace has at least one difficult employee. \nIn this webinar\, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. \nThese conversations occur when a lot is at stake and emotions run high. The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies. During the webinar\, we will learn the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior. \nWhy you should Attend:\n\nLearn how to identify the six types of difficult employees\nGain knowledge of the appropriate strategies to use when dealing with the difficult employee\nLearn various motivational strategies that will help the difficult employee change and become more productive\nTo become familiar with the characteristics of the workplace bully\nLearn how to deal with workplace bullies\nDevelop the skills to have appropriate conversations with difficult employees\nDevelop the skills to confront inappropriate employee behavior\nIdentify other interventions to deal with difficult employees\n\nAreas Covered in the Session:\n\nThe Six Types of Difficult Employees\nStrategies for Dealing With the Difficult Employee\nMotivating the Difficult Employee\nWhat is Workplace Bullying?\nCharacteristics of the Workplace Bully\nStrategies for Dealing With the Workplace Bully\nHaving a Conversation With the Difficult Employee\nConfronting the Difficult Employee\nOther Interventions for the Difficult Employee\n\nWho Will Benefit:\n\nHuman Resource Managers\nManagers\nAssistant Managers\nTeam Leaders\nProject Managers\nDepartment Managers\nConsultants\nTeam Members\n\n\n\n\nSpeaker Profile \n\nBob Churilla is a partner in a conflict management and organizational development firm\, Conflict Resolution Professionals Group (CRPG). In addition\, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service\, Veterans Administration\, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local\, state and private employers\, government agencies\, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
URL:https://lsnl.ca/event/handling-the-difficult-employee/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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DTSTART;TZID=America/St_Johns:20241101T123000
DTEND;TZID=America/St_Johns:20241101T133000
DTSTAMP:20260420T234926
CREATED:20241025T131842Z
LAST-MODIFIED:20241025T131842Z
UID:24357-1730464200-1730467800@lsnl.ca
SUMMARY:Mediation & Arbitration
DESCRIPTION:COMPLEMENTARY PRESENTATION \nRegister Here \nA family dispute resolution service that provides for mediation to resolve concerns with the option to move to arbitration for concerns that are not settled. \nThis webinar is for family law professionals who are looking at family dispute resolution options for their practice and families. \nHear how Mediation Arbitration could be a practice option that grows your practice while providing families with options outside of court. Increasingly\, we are seeing professionals in the region who are offering FDR processes as part of the suite of services they offer clients. \nMediation-arbitration (med-arb) combines two FDR processes. In mediation\, the parties work with the mediator who helps them negotiate terms of a settlement. Any concerns not resolved through mediation\, continue through to arbitration where the trained arbitrator hears evidence from both of the parties and makes decisions in the form of an award. \nTom Dart was called to the bar in 1976.  In the early stages of his career\, he practiced as a criminal lawyer\, a civil litigation lawyer and a family law lawyer.  He now practices only in the area of family law and alternative dispute resolution. Tom is a Certified Specialist in Mediation (FDR Med) and Arbitration (FDR Arb).  Tom has appeared at all levels of Court in Ontario from the Ontario Superior Court of Justice to the Ontario Court of Appeal. He has conducted many trials and many successful negotiations. \nAs a Mediator\, Tom has assisted many mediation clients in resolving their disputes on a comprehensive basis – settling financial issues such as property division and support as well as parenting issues.  He actively promotes mediation as the means of resolving family law disputes with a non-adversarial approach. \nTom is an experienced Arbitrator of family law disputes\, appointed by parties who wish to resolve their disputes privately under the Arbitration Act.  Arbitration can prove an effective and cost-efficient method of resolving any family law dispute and Tom is committed to alternatives to dispute resolution such as this. \nTom is an active participant in the legal profession.  Tom has presented many topics at continuing legal education seminars for the Canadian Bar Association and the Law Society of Ontario (LSO).  He has written articles for presentation at such seminars and for other newsletters and periodicals in the area of family law.  He has been engaged as an expert witness for standard of care in family law cases.  Tom is a founding member of Family Dispute Resolution Institute of Ontario.  He is currently on committees to reform family law and the court system and is a Dispute Resolution Officer at Barrie Family Court.  He is the past president of the Family Law Section of the Ontario Bar Association\, past president of Family Mediation Canada\, past president of the Ontario Association for Family Mediation\, past vice-president of the Simcoe County Lawyers’ Association\, past president of the Simcoe County Family Law Lawyers’ Association and past coordinator for Simcoe County’s Dispute Resolution Officers Program. \nTom received the OBA Award for Excellence in Family Law in Memory of James G. McLeod in June 2014. He was named Lawyer of the Year for 2014 and again in 2021 by Best Lawyers ® (as selected by peer recognition). Tom also received the FDRIO Crowe Soberman Award of Excellence in Dispute Resolution in November 2018. \nTom has also been a committed member of his community.  He is currently a volunteer with the Barrie Colts AAA Zone Hockey Association and is their Past Director of Risk Management and Past President.  He is a past member of the Board of Catholic Charities\, Archdiocese of Toronto\, and a past President of the Barrie Minor Hockey Association.  He is a supporter of numerous local charitable events. \nIn his free time\, Tom enjoys spending time with his family\, golfing and cheering on the Montreal Canadiens.
URL:https://lsnl.ca/event/mediation-arbitration/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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