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DTSTART;VALUE=DATE:20250211
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SUMMARY:Assertive Communication
DESCRIPTION:Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires\, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent\, open\, and direct ways – stating their needs clearly and without defensiveness. In this training\, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun\, meaningful\, and highly effective for improving communication awareness and skills. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nTo define assertive communication\nTo practice giving an assertive opinion\nTo discuss personal boundaries and practice saying “no” when appropriate\nTo outline the steps for giving corrective feedback in the form of a DESO script\nTo identify options of response receiving negative feedback\n\n\n\nMethod of Delivery\nPresentation\, video\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nWhat’s Required for Effective Communication\nAssertiveness Self-Assessment\nCharacteristics of Aggressive and Passive Communicators\nAssertive Communicator Characteristics\nAssertive Body Language\nGuidelines for Offering an Opinion\nStrategies for Giving Directions\nHow to Say “No” Assertively\nSkills for Making Requests\nGiving Corrective Feedback\nDealing with Difficult Responses\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: Jennifer Kelly\nJennifer is a facilitator and instructional designer with over 12 years’ experience designing and delivering in-class and online training workshops. She holds a Master of Arts in Applied Communication and a Bachelor of Post-Secondary Education. Jennifer has designed and facilitated courses in core areas such as workplace psychological safety\, interpersonal communication\, and conflict resolution. As a certified Positive Psychology Coach\, she has trained in the study of workplace wellness and personal well-being. Jennifer is passionate about creating psychological safety in the workplace and believes it is what truly leads to high-performing and motivated teams. She is an energetic and thoughtful presenter who is committed to providing learning experiences that are fun\, engaging\, and easily applicable. Read blogs written by Jennifer here.
URL:https://lsnl.ca/event/assertive-communication/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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