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SUMMARY:Communication: The Essential Skills
DESCRIPTION:In order to survive and thrive in the 21st century workplace\, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers\, colleagues\, customers\, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone\, email\, and video conferencing more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nIdentify steps to improve skills to listen\, speak\, persuade\, email\, and text\nDescribe positive communication with coworkers\nList steps for effective communication\nIdentify a plan of meaningful communication in one’s own work environment\n\n\n\nMethod of Delivery\nPresentation\, video\, demonstration of skills\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nThe Complexity of Communication\nCommunication Styles\nThe Importance and Role of Body Language\nSkills for Connecting with Others\nStrategies for Speaking Effectively\nTools for Persuading Others\nPhone Etiquette\nMaking Email Work for You and Your Recipients\nTechnology and Communication\n\n\n\nTarget Audience\nThis is an introductory level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: Jessica Antony\nJessica is a communications specialist with over a decade of experience helping others share their stories\, with a focus on collaborative communication\, editorial development\, and content creation. She has a bachelor’s degree in Rhetoric and Communications and a master’s degree in Media Studies. Jessica facilitates workshops on leadership\, communication skills\, and content creation\, and has been teaching in the Department of Rhetoric\, Writing\, and Communications at the University of Winnipeg since 2009. In all her work\, she is committed to developing and maintaining trusting relationships\, with an attention to cultural differences\, working styles\, and mutual goals. Jessica is enthusiastic about helping people strengthen their ability to communicate clearly\, respectfully\, and with ease. She is a dynamic and engaging facilitator who is enthusiastic about understanding people’s communication styles and approaches to help them improve their capacity to effectively and respectfully communicate with those around them. Read blogs written by Jessica here.
URL:https://lsnl.ca/event/communication-the-essential-skills/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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