The Law Society of Newfoundland and Labrador

Assertive Communication
2025-11-20 | Online
Our communication skills and style are essential to positive and productive relations. Effective communication requires us to be clear about our own thoughts and desires, and also to be responsive to those of others. Assertive communicators express ideas and feelings in transparent, open, and direct ways – stating their needs clearly and without defensiveness. In this training, participants will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, meaningful, and highly effective for improving communication awareness and skills.

Learning Objectives
Upon completion, participants should be able to:

Define assertive communication
Practice giving an assertive opinion
Discuss personal boundaries and practice saying no when appropriate
Outline the steps for giving corrective feedback in the form of a DESO script
Identify options for responding to negative feedback

Method of Delivery
Presentation, video, experiential practice, personal reflection, delivered electronically.

Some of the Topics Included

What’s Required for Effective Communication
Assertiveness Self-Assessment
Characteristics of Aggressive and Passive Communicators
Assertive Communicator Characteristics
Assertive Body Language
Guidelines for Offering an Opinion
Strategies for Giving Directions
How to Say “No” Assertively
Skills for Making Requests
Giving Corrective Feedback
Dealing with Difficult Responses

Target Audience
This is an introductory-intermediate level workshop.
Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Jessica Antony

Jessica is a communications specialist with over a decade of experience helping others share their stories, with a focus on collaborative communication, editorial development, and content creation. She has a bachelor’s degree in Rhetoric and Communications and a master’s degree in Media Studies. Jessica facilitates workshops on leadership, communication skills, and content creation, and has been teaching in the Department of Rhetoric, Writing, and Communications at the University of Winnipeg since 2009. In all her work, she is committed to developing and maintaining trusting relationships, with an attention to cultural differences, working styles, and mutual goals. Jessica is enthusiastic about helping people strengthen their ability to communicate clearly, respectfully, and with ease. She is a dynamic and engaging facilitator who is enthusiastic about understanding people’s communication styles and approaches to help them improve their capacity to effectively and respectfully communicate with those around them. Read blogs written by Jessica here.

Small Clients, Big Responsibilities; The Role of Lawyers in Child Representation
2025-11-20 04:30 - 05:30 (America/St_Johns) | Online
The Commonwealth Lawyers Association Family Law Committee in Partnership with the Malaysian Bar, present Small Clients, Big Responsibilities; The Role of Lawyers in Child Representation.
7.00am London GMT / 8.00am WAT / 9.00am CAT / 12.30pm IST / 3.00pm MYT, SGT & HKT / 5.00pm PGT / 6.00pm AEDT
A heavy responsibility that goes beyond simply representing the voice of a child. To ensure that the process is child-centric and child-inclusive. To remain independent and to be able to furnish a report that would be instrumental to a Judge in making Orders that promote the best interest of the child
To register for the event please click on the link

IP, AI & Personality Rights Issues in Estate Planning
2025-11-20 13:30 - 15:00 | Online
*This program features real-time video of the presenter with synchronized presentation slides, and a chat feature that allows for live Q & A. SK attendees please verify whether you align with Central (MB) or Mountain (AB) time based on season and location.

Technical Information:
Live webinars allow you to view faculty, see their presentation slides, and ask questions by chat. You will need a current web browser (Chrome (Chrome works best), Safari, Firefox), a wired (better than wireless) connection to the Internet of at least 2 Mbps. You can test your internet speed/bandwidth here. If you miss the live program, you can access the archive, at your convenience, for 60 days.

Who Should Attend
This program is designed with estate and trust lawyers in mind, but it will also be highly relevant to any lawyer who encounters issues involving intellectual property, digital assets, or the posthumous use of creative or personal content.

About the Program
As the legal landscape evolves, so does the definition of a client’s legacy. In a world where intellectual property, performance rights, and digital personas can generate value – and controversy – long after death, modern estate lawyers must be equipped to address a new class of assets. This seminar with experienced estates lawyer Dan Nelson and entertainment lawyer Emma Chapple offers a timely look at the intersection of estate law, intellectual property, and emerging technologies like artificial intelligence. Designed primarily for estate and trust lawyers, it is also highly relevant for any practitioner whose clients include influencers, artists, entrepreneurs, or everyday individuals with online identities – all of which raise complex questions about ownership, control, and use after death. Dan and Emma will share practical guidance on:

IP and personality rights after death
Drafting strategies for IP and personality rights in wills and trusts
Best practices for protecting and transferring creative assets
Legal parameters around AI-generated recreations of voice, image, and performance
Risks and ethical considerations

Issues relating to IP and personality rights are no longer limited to celebrities or high-profile estates. Join us and gain the tools and insight you need to develop legally sound, forward-thinking strategies to help your clients protect and plan for their full legacy.

Meet Your Presenters
Dan Nelson is the Managing Partner at Massey LLP in Toronto. An experienced estates lawyer, Dan is an expert at guiding clients through the process of preparing wills, powers of attorney, and trusts. He also offers practical business advice to entrepreneurs, particularly in the field of design. Dan is a frequent lecturer and writer, with appearances on CBC, Global News, and CTV, and expert quotes in the Washington Post, Toronto Star and Canadian Business. An experienced adjudicator and mediator, he is a former part-time member of the Ontario Land Tribunal, where he specialized in the Ontario Heritage Act. Dan is a past recipient of the OBA’s Widdifield Award for his work on digital legacy. He holds two degrees from Trent University and an LLB from the University of Windsor.

Emma Chapple is an associate with Massey LLP in Toronto. Emma’s practice focuses on the intersection of litigation, commerce and entertainment. Her expertise includes talent negotiations, reputational counsel, licencing and rights management and litigating complex commercial disputes. Emma holds a JD from The Schulich School of Law at Dalhousie University. She attended Southwestern Law School in Los Angeles, CA in the fall 2018 semester, where she studied media and entertainment law. In her free time, Emma serves on the advocacy committee of the Women’s Law Association of Ontario and is an enthusiastic TIFF attendee. Emma’s cultural commentary has also been featured in Vulture and The Wall Street Journal.

Family Dispute Resolution Week
2025-11-24 - 2025-11-28 | Online
Advancing Family Dispute Resolution in Atlantic Canada
The Family Dispute Resolution Institute Atlantic (FDRIA) is proud to announce the launch of the first annual Family Dispute Resolution (FDR) Week in Atlantic Canada, taking place from November 24 to 28, 2025. This year’s theme, Advancing Family Dispute Resolution in Atlantic Canada, highlights the growing importance of peaceful, out-of-court solutions for families navigating legal challenges.
FDR Week will feature a series of hybrid events – available both in person in St. John’s and online from anywhere – designed to engage the public, professionals, and policymakers in meaningful dialogue and learning around family dispute resolution.
Key Events Include:

Free Public Information Session: An evening event open to the public and professionals, offering insights into how family mediation works and how it can help resolve legal issues peacefully.
Professional Half-Day Conference: A multi-disciplinary gathering for lawyers, judges, mental health professionals, academics, social workers, and others. The conference will explore current practices and innovations in family dispute resolution across Newfoundland and Labrador and Atlantic Canada. Advance registration is required.
Film Launch: Premiere of a locally-produced short film showcasing family mediation as a constructive alternative to court-based conflict resolution.

For more information about the conference, please click here.

Atlantic Immigrant Career Loan Fund Online Information Session
2025-11-24 18:00 - 19:00 | Online
On November 24th, join us for a one-hour webinar at 6:00 p.m. AST to learn about the Atlantic Immigrant Career Loan Fund (AICLF). This Immigrant Services Association of NS-led initiative can help immigrants with permanent resident status or Canadian citizenship obtain training and certification in their chosen fields or related fields in their new home provinces.
During this event, you will learn:

Who is eligible for the AICLF
What costs the AICLF can cover
The kinds of programs the AICLF can help pay for
How the AICLF is funded and how it is administered across Atlantic Canada
Why the AICLF is a better choice for immigrants in Atlantic Canada than funding through a private institution on their own

During and after the presentation, you can also ask any questions you might have about AICLF.
Registration and attendance details:

Register for the event by filling in this form.
The registration deadline is 5 pm AST November 21st.
You will receive a link to the meeting before the event.

For more information, please contact:
Ken Partridge
kpartridge@isans.ca

Platform: Microsoft Teams

Leading Courageous Conversations on Divisive Issues
2025-11-25 | Online
Equip yourself with a clear framework to lead difficult conversations with confidence

Professional development for senior leaders and board members to navigate divisive issues, strengthen trust, and mitigate legal and reputational risk.

ENROLL NOW – October 22nd

ENROLL NOW – November 25th

Why this conversation matters

Today’s leaders are navigating an environment of heightened polarization. Divisive issues surface in boardrooms, workplaces, and communities with increasing frequency. A single poorly managed conversation can escalate into reputational damage, organizational mistrust, or the loss of stakeholder confidence.

Board members, executives, and senior leaders often avoid these conversations out of fear of saying the wrong thing, triggering conflict, or deepening division. Others engage without preparation or a framework to guide them, leaving dialogue reactive rather than constructive. The consequences are predictable: strained relationships, disengaged employees, and unresolved conflict that undermines organizational performance and culture.

This program has been accredited by the Law Society of Ontario for 2 hours of Professionalism Content and 1 hour of EDI Professionalism Content.

You’re not alone if you’re facing one or more of these challenges:

Eager to support your people but unsure how: People within your organization have deeply held beliefs, making conversations emotionally charged and difficult to manage. You are struggling to foster constructive dialogue without alienating individuals or groups.
Expected to have all the solutions: You recognize that as a leader, you set the tone at the top, and you must know how to respond in the face of increasing divisiveness. However, you feel you do not have the knowledge or tools to respond effectively.
Afraid of saying something wrong or being misinterpreted: You understand the weight of your words and the potential consequences in today’s heightened climate of cancel culture. Fear of misinterpretation and retribution has left you hesitant to address divisive issues.
Witnessing silence within your organization: You feel increasingly frustrated by the silence, especially from your fellow leaders, on issues that are affecting people across your organization. You recognize the urgent need to restore trust and strengthen psychological safety.
Concerned about risk to the organization: You are concerned of the legal and reputational risks to your organization.
Committed to all stakeholders: You understand the importance of focusing on more than just your employees when addressing divisive issues. You realize that your organization’s impact extends to external stakeholders and the broader community your organization serves.

Conversations on divisive issues are uncomfortable but necessary, and I will show you how to lead them effectively …

A 3-hour live professional development session that provides leaders with a clear framework to navigate difficult conversations, foster trust, and reduce organizational risk.

Read more here.

Family Mediation Public Information Session
2025-11-25 19:00 - 20:30

Polarity Management: Leading Through Complexity
2025-11-26 | Online
In today’s complex and rapidly changing world, many of the toughest leadership challenges aren’t problems to be solved – they’re ongoing tensions that need to be managed with care. Whether it’s balancing innovation and efficiency, structure and flexibility, or global consistency and local responsiveness, the ability to lead through polarity is a crucial skill for sustainable success.
Polarity management refers to the practice of recognizing and managing these interdependent pairs of values or priorities, rather than trying to choose one over the other. Leaders who ignore these tensions risk swinging between extremes, creating confusion, burnout, and strategic drift.
This practical workshop introduces leaders to the art of polarity management using the Dual Dynamics Grid. You will learn how to navigate competing priorities with clarity and confidence, using real-world examples, collaborative exercises, personal reflection, and a powerful mindset shift from either/or thinking to both/and leadership. You will come away with the adaptability and alignment essential for leading through complexity.

Learning Objectives
Upon completion, participants should be able to:

Identify and differentiate between solvable problems and polarities
Explain the principles and risks of mismanaging polarities
Apply the Dual Dynamics Grid to real-world leadership tensions
Use polarity management tools to navigate personal and organizational challenges
Practice using both/and thinking in daily decisions and long-term strategies

Method of Delivery
Presentation, case studies, experiential practice, personal reflection, and small group discussions.

*Please allow only the registered individual(s) to view the materials.
Note: An e-manual for this workshop is included in purchase.

Some of the Topics Included

Why Polarity Management Matters
The Leadership Value of Tension
The Dual Dynamics Grid
Applying Polarity Thinking to Real Issues
Early Warning Signs Checklist
Embedding the Practice
Case Study | Managing the Polarity of Crisis Response

Target Audience
This workshop is for executive leaders, directors, people managers, team leads, human resources, organization development, and strategy professionals, as well as change agents and project leaders. Ideal for those who navigate complex and rapidly changing environments, it equips you with the skills to manage ongoing tensions rather than just solve problems.
Whether you’re balancing innovation and efficiency, structure and flexibility, or global consistency and local responsiveness, you will gain tools to lead through polarity with clarity and confidence. This immersive workshop will help you recognize and manage competing priorities, avoid extremes, and build the adaptability and alignment essential for sustainable success.
Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: David Jung
David has provided leadership for various non-profit organizations for over 25 years. He has a degree in Philosophy, a diploma in Counselling, a Master of Arts in Christian Counselling, as well as certifications in Conflict Resolution and Mediation. In addition to training with ACHIEVE, he works as ACHIEVE’s Training and Development Specialist. In this role, David provides support to other trainers and ensures that training material reflects the current research in the field and is consistent with ACHIEVE’s core beliefs. He also works in the field of mediation where he volunteers as a Mediator for the court diversion program in Manitoba. In whatever role David finds himself, his passion for motivating people to continue their personal journey of learning and growth shines through. David believes that no matter what our role is in the workplace, we can all continue to grow in our skills to improve our own life and to help improve the lives of others. As a trainer, he is known for his dynamic workshop facilitation that combines humour and real-world application.

FDRIA Conference 2025: Advancing Family Dispute Resolution in Atlantic Canada
2025-11-27 12:00 - 15:00
For more information about the FDRIA Conference 2025 view the flyer here or visit www.fdria.ca.

Writing Persuasive Briefs and Appeal Facta
2025-11-27 13:30 - 15:00 | Online
Learning Options:
Live webinar with chat
includes 60 day replay
9:00 am – 10:30 am (Pacific)
10:00 am – 11:30 am (Mountain)
11:00 am – 12:30 pm (Central)
12:00 pm – 1:30 pm (Eastern)
1:00 pm – 2:30 pm (Atlantic)
1:30 pm – 3:00 pm (Newfoundland)
*This program features real-time video of the presenter with synchronized presentation slides, and a chat feature that allows for live Q & A. SK attendees please verify whether you align with Central (MB) or Mountain (AB) time based on season and location.

CPD Credit Hours:

CPD Hours (live presentation*)
ON: This program contains 1.5 Professionalism hours.
BC: This program has been approved for 1.5 CPD hours.
SK: This program qualifies for 1.5 CPD hours under the Law Society of SK CPD Policy.
Lawyers in other mandatory CPD jurisdictions may count their attendance towards their CPD requirement/plan.
Seminar Partners is an Accredited Provider of Professionalism Content by the Law Society of Ontario and a pre-approved CPD Provider of the Law Society of British Columbia.
*The circumstances under which CPD credit will be recognized for watching archive programs vary by province. If you are viewing the recording of the live webinar, please verify with your law society the circumstances under which they will recognize CPD hours for the recording.

Technical Information:
Live webinars allow you to view faculty, see their presentation slides, and ask questions by chat. You will need a current web browser (Chrome (Chrome works best), Safari, Firefox), a wired (better than wireless) connection to the Internet of at least 2 Mbps. You can test your internet speed/bandwidth here. If you miss the live program, you can access the archive, at your convenience, for 60 days.

Satisfaction Guarantee:
At Seminar Partners, we’re proud of the quality of our programs and presenters. If, after attending a program in its entirety, you are not satisfied that the program has enhanced your understanding of the subject, and you notify us in writing the same day, we will give you a credit toward another program of comparable price.

Who Should Attend
This seminar is ideal for any lawyer who wants to write more clearly, more confidently, and more persuasively.

About the Program
Strong legal writing is one of the most powerful tools in a lawyer’s toolkit—and one of the most transferable. Whether you’re advocating in court, before tribunals, in arbitration, or in strategic advisory work, how you present your argument on the page can shape outcomes long before anything is said aloud. This 90-minute presentation with experienced research and writing lawyer Linda Jensen will teach you how to craft legal documents that are clear, strategic, and persuasive. You’ll learn how to organize complex material, frame issues effectively, tell the story through the facts, blend evidence and law seamlessly, and avoid common pitfalls that weaken your message. Linda will also share insights on the new reality of AI in legal drafting. Packed with helpful examples and guidance from courts, you’ll leave with proven techniques that you can immediately apply to improve the quality of your writing. By the end of the presentation, you’ll know how to:

Plan your documents with clarity and purpose— before you start writing
Distill complex material into clean, readable, and persuasive prose
Apply best practices for different sections of legal documents
Understand how AI is changing legal drafting

Don’t miss this opportunity to build writing habits that will improve every legal document you produce.

Meet Your Presenter
Linda Jensen is the principal and lead lawyer of Bottom Line Research and Juridica Legal Research, which offer legal research and drafting support to lawyers, law firms, corporations, and government and other agencies. Linda has more than 20 years of experience as a research lawyer, including five years at a major Canadian law firm. Linda’s team of experienced research lawyers prepare research memoranda, briefs, appellate documentation, including factums, applications, and leave to appeal to the Supreme Court of Canada applications and responses, policy papers and quantum assessments. Linda is an active member of the Law Society of Alberta and the Quebec Bar Association, and holds Bachelors degrees in both common and civil law (LLB and BCL, McGill University) and a Masters degree (LLM, Osgoode Hall Law School) in Business Law. Linda is fluently bilingual and works in both English and French. She is happy to call Canmore, Alberta, home.

Schedule (Eastern)
12:00 pm – 1:30 pm
Welcome and Introduction
Starting Fundamentals

What you need to begin writing

The Drafting Mindset

Your goal
What judges want

Building the Document

How to write a great Brief or Factum section by section

A Few Words About Drafting with AI Tools

Pros, cons and pitfalls

Program Wrap-up and Evaluation

Praise for Past Programs:
“[The presenter] explains important concepts of legal writing in a simple and straightforward way.”
“Fantastic presenter!!! Very knowledgeable.”
“Practical advice about all aspects of the writing process.”
“Presenter had an excellent pace and communicated info very clearly.”
“Engaging, insightful, and, above all, helpful to new and experienced legal writers alike.”

Register

The Architecture of Trust Building in Mediation - A Joint Conference Between FMC and AFMS
2025-11-28
Most mediators believe they understand trust, yet trust often unravels in the very moments it matters most. This keynote invites participants to look deeper, exploring how trust actually forms, breaks, and repairs in mediation. Dr. Michael Saini draws on lived experience and new research to reveal the hidden structure of trust and how mediators can intentionally design it into every interaction. You will leave seeing trust not as an instinct, but as a framework to be studied, practiced, and strengthened.

Where

University of Calgary ‘Blue Room’, 124 University Gate NW, Calgary, AB – and online via Zoom

Keynote Speaker

Dr. Michael Saini

Dr. Michael Saini is a Professor at the Factor-Inwentash Faculty of Social Work at the University of Toronto, where he holds the endowed Chair in Law and Social Work and is cross-appointed to the Faculty of Law. He also serves as the Co-Director of the combined J.D./M.S.W. program. With over 20 years of experience working at the intersection of family law and social work, Dr. Saini brings a deep understanding of how social work values align with mediation practices. His research and teaching focus on trauma-informed approaches, child-inclusive dispute resolution, and evidence-informed policy development. He has authored more than 200 publications on parenting evaluations, family violence, and dispute resolution processes and regularly presents to international audiences on the evolving role of social workers in legal contexts. Dr. Saini is a board member of the Association of Family and Conciliation Courts (AFCC), Family Mediation Canada (FMC), and the Canadian Coalition for the Rights of Children (CCRC), and is committed to strengthening the profession’s role in peaceful, collaborative family law solutions.

On campus parking included!
Conference hotel: Alt Hotel Calgary University District, 482 Mclaurin St, NW,
Calgary, Alberta, T3B 6K3. Conference rate is $142/night, available until October 28, 2025 >> Click here to book at discounted rate
Registration Disclaimer
Registrations are transferable; however, no cancellations or refunds will be issued. Individuals who register for in-person attendance may switch to virtual attendance should circumstances change. Please note that no refund or price adjustment will be provided if switching from in-person to virtual. By completing your registration, you acknowledge and accept these terms.

De-escalating Potentially Violent Situations
2025-12-02, 2026-01-13 | Online
This workshop is provided in partnership with our partner organization, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI.

If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence, interpersonal communication skills, and empathy.
You will explore the dynamics of how our brains manage escalating emotions, identify enablers of violence, and learn regulation skills so you can confidently navigate tense situations. By the end of this training, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies.

Learning Objectives
Upon completion, participants should be able to:

Explore the importance of using a trauma-informed approach in the de-escalation process
Identify common trauma responses and your role in escalation
Understand the importance of emotion regulation in successful de-escalation
Implement a practical de-escalation framework
Review and practice de-escalation strategies

Method of Delivery
Presentation, video, case study exercises, experiential practice, personal reflection, and small group discussions.

Some of the Topics Included

A Trauma-Informed Approach
Putting Trauma Responses in Context
Emotion Regulation and the Triune Brain
The Impacts of Emotionally Heightened Situations
Co-Regulation
Overview of Violence
Behaviours of Concern and Enablers of Violence
Rating Your Workplace Risk Levels
The De-escalation Process: Awareness, Connection, Problem-Solving, Closing
Promoting Strategies for Whole-Brain Integration
When and How to Disengage
Practice Scenarios
Special Considerations for Unique Situations

Target Audience
This is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Leita McInnis
Leita (she/her) is an organizer, advocate, and therapist who supports people impacted by violence, policing, and the criminal (in)justice systems. Drawing on anti-oppressive, transformative, relational, and trauma-informed approaches in her practice, she works to support individuals as they unpack the impacts of systemic oppression and journey towards healing, wholeness, and reclamation. Prioritizing community-led initiatives, group work, and radical community building, Leita is committed to decolonization, resistance, and the de-professionalization of therapy. Her practice focuses on the complexities of violence, dismantling the perpetrator/survivor binary, accountability, repair, and transformation. She has a profound belief that no one is disposable and comes to this work with a commitment to radical compassion, curiosity, and humility. As a trainer, Leita invites participants to reflect on their own experiences, co-creating a learning space where everyone feels comfortable to share their successes. She also provides opportunities to reflect on more difficult experiences, ask questions, and learn practical, relational approaches to supporting others.

Management and Supervision: The Crucial Skills
2025-12-02 | Online
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must be learned. This workshop presents the crucial skills for managing employment relationships from beginning to end, with particular focus on hiring and performance management. Participants will also consider how their communication and personal approach to management affects the people they lead.

Learning Objectives
Upon completion, participants should be able to:

To appreciate the critical role of management and supervision in creating healthy workplaces
To understand their own management style and how that may affect those they supervise
How to hire and initiate the employment relationship to create the best chance of generating engagement
How to manage the employment relationship through performance management practices
How to initiate discipline in ways that are respectful and dignified for all parties

Method of Delivery
Presentation, video, case study examples, experiential practice, personal reflection, delivered electronically.

Some of the Topics Included

The Role of Management
Essential Management Aptitudes and Skills
Management Styles Assessment
How to Adapt Your Management Style
Hiring New Employees for Talent and Fit
Managing Employee Performance
Writing Objective Performance Evaluations
Stages of Progressive Discipline
Terminating the Employment Relationship

Target Audience
This is an introductory-intermediate level workshop for leaders, managers and supervisors, and anyone who is a leader within an organization.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Marc Charbonneau
Marc is an entrepreneurial business consultant with over 20 years of leadership experience, specializing in strategic planning, business development, and project management. He is a graduate from the Royal Military College of Canada with a Bachelor of Computer Engineering. Marc served in the Royal Canadian Navy as a Naval Combat Systems Engineering Officer. Upon retirement from the RCN, Marc transitioned to the private sector. He has held progressive leadership positions at Lockheed Martin Canada, Bluedrop Training and Simulation, Ultra Electronics Maritime Systems, Irving Shipbuilding and the Dallaire Institute for Children, Peace and Security. Marc recognizes the importance of supporting and serving those we lead. He believes people are our best assets, and organizations thrive and succeed when our teams are engaged with an inspiring purpose, are guided by values-based leadership, and are supported with processes and tools to get the job done. Marc is an engaging presenter who likes to weave pertinent examples pulled from his personal and professional experiences, and he encourages meaningful exchanges amongst participants to further reinforce the lesson at hand.

Collaborative Solutions for Climate Change: The Role of Professionals in Advancing Climate Justice in Brunei
2025-12-04 04:30 - 05:30 | Online
The Commonwealth Lawyers Association presents Collaborative Solutions for Climate Change: The Role of Professionals in Advancing Climate Justice in Brunei.
7.00am London GMT / 8.00am WAT / 9.00am CAT / 12.30pm IST / 3.00pm MYT, SGT & HKT / 5.00pm PGT / 6.00pm AEDT
Brunei Darussalam, with its rich tropical rainforest and unique socio-economic landscape, faces distinct challenges in addressing climate change equitably. Climate justice—ensuring that climate action is fair, inclusive, and responsive to local contexts—is essential for sustainable development in the region.
This webinar aims to bring together professionals from architecture, engineering, planning, and law to explore collaborative strategies for advancing climate justice in Brunei. It will also serve as a platform to engage government stakeholders, academics, and regional experts in meaningful dialogue.
To enhance engagement and professional connectivity, the event may be hosted using Zoom Events Expo, which includes virtual booths designed primarily for networking. These booths will allow all participants to interact directly with attendees, share insights, and explore potential collaborations in climate-resilient development.
Objectives:

To highlight how professionals—such as architects, engineers, planners, and lawyers—can contribute to fair and inclusive climate solutions.
To showcase successful climate justice initiatives from across the Commonwealth.
To foster collaboration between professional bodies, government agencies, and academia.
To identify actionable strategies for equitable climate adaptation and mitigation in Brunei.
To provide participants with opportunities to connect, exchange ideas, and explore future collaborations.

To register for the event please click here

Reconciling Relations in an Age of Indigenous and Aboriginal Rights
2025-12-04 12:00 - 13:00 | Online
You are invited to sign up for Reconciling Relations in an Age of Indigenous and Aboriginal Rights offered by LexisNexis and co-hosted by the Law Society of Nunavut.
Through expert insights and meaningful dialogue with Alisha Chohan, Renée Pelletier, and Darren Thomas, this webinar will shed light on the progress, challenges, and opportunities that define reconciliation efforts across the country.
This session will explore how Canada is navigating the complex and evolving landscape of reconciliation, examining the legal, cultural, and societal dimensions that shape Indigenous and Aboriginal rights today.
Register here

Unusual Will Challenges: What You Need to Know
2025-12-09 13:30 - 15:00 | Online
*This program features real-time video of the presenter with synchronized presentation slides, and a chat feature that allows for live Q & A. SK attendees please verify whether you align with Central (MB) or Mountain (AB) time based on season and location.

Technical Information:
Live webinars allow you to view faculty, see their presentation slides, and ask questions by chat. You will need a current web browser (Chrome (Chrome works best), Safari, Firefox), a wired (better than wireless) connection to the Internet of at least 2 Mbps. You can test your internet speed/bandwidth here. If you miss the live program, you can access the archive, at your convenience, for 60 days.

Who Should Attend
This program is ideal for estate planners and litigators who want to deepen their understanding of novel will challenges, so they can advise clients with confidence.

About the Program
Think you know all the ways a will can be contested? Think again! In this lively, highly practical webinar, experienced trusts and estates practitioner Lynne Butler dives into the unusual and creative ways that wills have and are being challenged in Canada. From drafting mistakes and forgotten promises to family secrets and quirky legal loopholes, Lynne will explain how these challenges arise, when they may succeed, and how to guard and defend against them in your own files. By the end of this seminar, you will be better able to:

Evaluate when a testator’s misunderstanding or mistaken belief may invalidate a will.
Understand the limits of testamentary freedom and how public policy may intersect with discriminatory or questionable bequests.
Identify how factual “unknowns” like secret relationships, hidden heirs, or adoptions can give rise to post-death challenges.
Evaluate when equitable remedies may operate alongside or instead of validity challenges.
Understand the rare but not entirely theoretical pre-death will challenge and the hurdles involved.
Develop strategies to mitigate risk when drafting or defending wills exposed to unusual challenges.

Join us and learn from atypical cases how to more fully protect your client’s intentions. Don’t miss this fun, practical roadmap for identifying and assessing unusual challenges and mitigating drafting and litigation risk. Registration is limited!

Meet Your Presenter
Lynne Butler is a lawyer, mediator, and writer. She graduated from UBC Law School and was called to the Bar in Alberta in 1986. After more than 20 years, thousands of wills drawn and hundreds of estates probated, Lynne joined the estates department of a leading trust company for a further seven years. She now practises law in her home province of Newfoundland and Labrador, working exclusively in wills, estates, probate, elder law, and trusts. Lynne has been interviewed by Global TV, BNN, CBC Radio, the Wall Street Journal, the Globe & Mail, the Vancouver Province, the Edmonton Journal, the Toronto Star and the Montreal Gazette, among other media. She is the former co-host of The Law Show and is the author of ten books about estate planning. She was the reviewer for Newfoundland and Labrador for LexisNexis Drafting Wills in Canada: A Lawyer’s Practical Guide, 3rd Edition. She has chaired the Wills and Estates Section of the Newfoundland and Labrador Bar Admissions Course since 2019.

Understanding the Duty to Accommodate Webinar
2025-12-10 10:00 - 11:30 | Online
The Human Rights Commission invites you to attend Understanding the Duty to Accommodate, an upcoming webinar that will draw on the Commission’s new guide: Understanding the Duty to Accommodate: A Practical Guide for the Workplace.
To register, please click here.
To view the Understanding the Duty to Accommodate: A Practical Guide for the Workplace guideline, please click here.

Trauma-Informed Leadership
2025-12-11 10:00 - 13:00, 2026-01-08 10:00 - 13:00 | Online
A compassionate and trauma-informed approach to leadership is essential for creating healthy workplace cultures. Trauma is prevalent in our world and has an impact on many of the people we interact with, including staff and colleagues. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores how to lead with a trauma-informed approach and provides five key principles that trauma-informed workplaces embody. By embracing these principles, organizations can contribute to the positive transformation of individuals and relationships affected by trauma, while at the same time creating the conditions that lead to high levels of employee engagement and organizational success. Every organization, from any sector, can benefit from becoming trauma-informed.

Learning Objectives
Upon completion, participants should be able to:

Discuss the prevalence and impact of trauma on individuals and organizations
List five key trauma-informed principles
Describe practical strategies for implementing each of the five trauma-informed principles
Assess their own organization for areas of trauma-informed strengths and weakness

Method of Delivery
Presentation, video, personal reflection, delivered electronically.

Some of the Topics Included

Trauma’s Ripple Effect
The Impact of Trauma in the Workplace
Characteristics of a Trauma-Informed Leader
5 Principles of Trauma-Informed Workplaces – Promote Awareness, Shift Attitudes, Provide Choice, Foster Safety, Highlight Strengths
Steps for Implementing Principles

Target Audience
This is an intermediate-advanced level workshop for leaders, managers, supervisors, and anyone providing leadership within an organization.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Kristen Deuzeman
Kristen is an Organizational Psychologist who specializes in psychological assessments. She completed her undergraduate degree at the University of Ottawa, and her graduate work at both the University of Ottawa and Concordia University. In addition to training with ACHIEVE, Kristen is the clinical director for a psychological services agency. As a leader, she believes that continuous development and self-awareness is essential to one’s ability to serve others. As a trainer, Kristen combines her experience in organizational psychology and clinical work to enhance self-discovery and skill development for participants. She is a passionate facilitator who uses warmth and humour to create engaging and meaningful workshops. Read blogs written by Kristen here.

Free Webinar: Money Laundering Risks in Legal Practice - What Every Lawyer Needs to Know
2025-12-11 12:00 - 13:30 | Online
Seminar Overview:
Money laundering continues to pose a significant threat to Canada’s financial integrity, and recent analyses show that the legal profession remains a high-risk target for misuse. Lawyers routinely handle trust funds, create corporate structures, and facilitate real estate and commercial transactions – all activities that can be exploited by bad actors, even when a lawyer is acting in complete good faith. Recent findings from FINTRAC identified billions of dollars in financial activity involving legal professionals between 2017 and 2020, including over 4,000 suspicious transaction reports totalling nearly $8 billion. With Canada now under renewed scrutiny from the Financial Action Task Force, and with lawyers and notaries again identified as having “high vulnerability” to money-laundering risks in the 2025 National Risk Assessment, the regulatory landscape is tightening and expectations of due diligence are increasing across the profession.
In this timely session, Gurprit Bains, former Deputy Chief Legal Officer and Senior Anti-Money Laundering Specialist at the Law Society of British Columbia, will provide a practical and candid examination of how money laundering manifests in legal practice, why the profession is uniquely attractive to organized crime, and what lawyers can do to avoid common traps. Drawing on real-world examples, recent regulatory developments, and lessons from national and international reviews, this webinar will equip practitioners with concrete strategies for risk assessment, client due diligence, trust account vigilance, and recognizing red flags before they escalate. Whether you practise in real estate, corporate law, estates, or general practice, this session will help you strengthen your AML awareness and protect both yourself and your clients.
Seminar Presenter:
Gurprit Bains, Beach Avenue Barristers
Gurprit was called to the British Columbia bar in 1999 and has over 15 years of regulatory experience gained at the Law Society of British Columbia, most recently serving as the Deputy Chief Legal Officer and Senior Anti-Money Laundering (AML) Specialist. In this role, Gurprit led the Investigations, Monitoring & Enforcement group, overseeing the investigation of serious conduct issues, including the referrals made to the Discipline Committee and dealing with interim undertakings sought during the investigation stage. Gurprit also contributed to broader Law Society policy work related to professional regulation and has presented at various sessions on ethics, professional responsibility, and AML obligations.
Gurprit is a certified AML specialist (CAMS designation through ACAMS) and has extensive knowledge of AML regulation of the legal profession. Gurprit was a member of the Federation of Law Societies AML Standing Committee and participated in the Joint Working Group of the Federation and the Government of Canada collaborating on AML issues. Additionally, Gurprit testified with other senior Law Society representatives before the Commission of Inquiry into Money Laundering in British Columbia.
To register for this seminar, please click the following link:
https://us06web.zoom.us/webinar/register/WN_YguXsJAuRSyQFcjjHmC5sg
CPD Credit: 1.5 hours

CBA-NL Holiday Party
2025-12-11 17:00 - 19:00

Diversity, Equity, and Inclusion: How to Build a Thriving Workplace for Everyone
2025-12-16 | Online
Diversity, equity, and inclusion (DEI) aren’t just buzzwords – they are essential components of a healthy, successful workplace. Embracing DEI in your organization means supporting all aspects of a person such as race, religion, disability, gender, etc., as well as deeper parts of an individual’s character like values, personality, and preferences.
This workshop helps you identify the existing diversity in your organization so you can recognize potential gaps and become aware of ways that you can build a more equitable and inclusive work environment. You will learn tips, strategies, and gain practical tools for creating a workplace culture where everyone can thrive.

Learning Objectives
Upon completion, participants should be able to:

Define diversity, equity, and inclusion
Assess the various dimensions of diversity that exist in your organization
Describe how equity and inclusion relate to unconscious bias
Explore the dynamics of power in your organization
Investigate personal and organizational responsibility as it relates to diversity, equity, and inclusion
Come up with practical strategies to help your organization become more diverse, equitable, and inclusive

Method of Delivery
Presentation, video, case study exercises, experiential practice, personal reflection.

Some of the Topics Included

Defining Diversity, Equity, and Inclusion
Differences Between Equity and Equality
What Does Inclusion and Exclusion Look Like in Your Organization?
Inclusive Language Considerations
Making Decisions with DEI in Mind
Recognizing and Managing Unconscious Bias
Understanding Power Dynamics
Strategies and Remedies to Improve DEI

Target Audience
This is an intermediate level workshop applicable to both leaders and employees.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Jennifer Slay
Jennifer is an accomplished leader and social work expert. She has over 20 years of experience in enhancing organizational development through focused diversity, equity, inclusion, and decolonization initiatives. She has an Honours Bachelor’s degree in Anthropology and Social Work, a Master’s degree in Social Work, and is the Director of EDID at King’s University College. Jennifer is also the co-founder of a coaching and counselling group, and is recognized for her ability to foster workplace environments that prioritize growth, healing, and inclusivity. Jennifer’s work centres around empowering organizational leaders and teams through tailored programs that emphasize emotional intelligence, cognitive behavioural therapy techniques, and resilient communication strategies. As a passionate advocate for systemic change, Jennifer believes in the power of inclusive cultures where everyone feels valued and empowered to contribute to their fullest potential.

Communication: The Crucial Skills
2025-12-18 | Online
In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone, email, and video conferencing more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message.

Learning Objectives
Upon completion, participants should be able to:

Identify steps to improve skills to listen, speak, persuade, email, and text
Describe positive communication with coworkers
List steps for effective communication
Identify a plan of meaningful communication in one’s own work environment

Method of Delivery
Presentation, video, demonstration of skills, experiential practice, personal reflection, delivered electronically.

Some of the Topics Included

The Complexity of Communication
Communication Styles
The Importance and Role of Body Language
Skills for Connecting with Others
Strategies for Speaking Effectively
Tools for Persuading Others
Phone Etiquette
Making Email Work for You and Your Recipients
Technology and Communication

Target Audience
This is an introductory level workshop.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Jessica Antony
Jessica is a communications specialist with over a decade of experience helping others share their stories, with a focus on collaborative communication, editorial development, and content creation. She has a bachelor’s degree in Rhetoric and Communications and a master’s degree in Media Studies. Jessica facilitates workshops on leadership, communication skills, and content creation, and has been teaching in the Department of Rhetoric, Writing, and Communications at the University of Winnipeg since 2009. In all her work, she is committed to developing and maintaining trusting relationships, with an attention to cultural differences, working styles, and mutual goals. Jessica is enthusiastic about helping people strengthen their ability to communicate clearly, respectfully, and with ease. She is a dynamic and engaging facilitator who is enthusiastic about understanding people’s communication styles and approaches to help them improve their capacity to effectively and respectfully communicate with those around them. Read blogs written by Jessica here.

Managing Difficult Phone Calls
2026-01-08 | Online
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the phone who are in a heightened emotional state. Participants will learn over-the-phone techniques for de-escalating anger, resolving conflict, and communicating effectively.

Learning Objectives
Upon completion, participants should be able to:

Apply effective listening skills to enhance understanding
Support emotionally heightened clients over the phone
Problem-solve with clients for best outcomes
Demonstrate a plan for delivering bad news

Method of Delivery
Presentation, video, experiential practice, personal reflection, delivered electronically.

Some of the Topics Included

The Complexity of Phone Communication
Qualities of a Skilled Communicator
Key Skills for the Phone – Tone, Volume, and Inflection
Communication Style Test
Practical Tips for Calming the Distressed Person
Identifying and Prioritizing Issues Raised
Delivering Bad News
Effective Notetaking
Politely Ending the Conversation

Target Audience
This is an introductory-intermediate level workshop.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.

Trainer: Christina Reimer
Christina has a diverse background as a leadership trainer, director and team building and conflict resolution facilitator. With a PhD in religion, she teaches university courses on ethics, the world’s major religions, and other topics. Christina has travelled extensively and worked internationally for non-profit organizations that focus on peace-building and community development. She values workplaces that promote diversity and equity and strive to resolve corporate and interpersonal conflict in productive ways. She believes that communicating well is one of the keys to creating healthy working environments. Christina has an enthusiastic and engaging presentation style and uses storytelling and humour to make workshops interesting as well as informative.

Atlantic Immigrant Career Loan Fund Online Information Session
2026-01-12 14:00 - 15:00 | Online
On January 12th, join the Immigrant Services Association of Nova Scotia (ISANS) for the first one-hour webinar of 2026 at 2:00 p.m. AST to learn about the Atlantic Immigrant Career Loan Fund (AICLF). This ISANS-led initiative can help immigrants with permanent resident status or Canadian citizenship obtain training and certification in their chosen fields or related fields in their new home provinces.
During this event, you will learn:

Who is eligible for the AICLF
What costs the AICLF can cover
The kinds of programs the AICLF can help pay for
How the AICLF is funded and how it is administered across Atlantic Canada
Why the AICLF is a better choice for immigrants in Atlantic Canada than funding through a private institution on their own

During and after the presentation, you can also ask any questions you might have about AICLF.
Registration and attendance details:

Register for the event by filling in this form.
The registration deadline is 5 pm AST January 9th.
You will receive a link to the meeting before the event.

For more information, please contact:
Ken Partridge
kpartridge@isans.ca
Platform: Microsoft Teams

Emotional Intelligence: Knowing and Using Our Emotions to Thrive at Work
2026-01-13 | Online
Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our own emotions, as well as recognize and influence the emotions of others.

This workshop explores the importance of emotional intelligence in the workplace, giving you the tools to enhance your emotional awareness and communication skills. Through self-assessment and skill development exercises, you will learn to identify and articulate your own emotions, constructively respond to the emotions of others, and create an environment where everyone feels heard and understood. You will gain practical skills to improve your emotional intelligence, leading to better relationships and more effective leadership.

Learning Objectives
Upon completion, participants should be able to:

Define emotional intelligence
Recall the five skill areas of emotional intelligence: self-awareness, emotional regulation, noticing others, social facilitation, engagement balancing
Practice associating their own physical sensations with named emotions
Strengthen their own emotional intelligence using exercises they have practiced during the workshop
Apply their understanding of emotional intelligence to reading the emotions of others and facilitating desired outcomes in practical workplace scenarios

Method of Delivery
Presentation, video, case study exercises, experiential practice, personal reflection, delivered electronically

Some of the Topics Included

What Emotional Intelligence Is
Why Emotional Intelligence Matters
The Importance of Emotional Intelligence in the Workplace
The Five Skills of Emotional Intelligence (S.E.N.S.E.): Self-Awareness, Emotion Regulation, Noticing Others, Social Facilitation, Engagement Balancing

Target Audience
This is an introductory-intermediate level workshop.

Terms & Conditions
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.

Trainer: Tim Plett

Tim has provided leadership in the non-profit, higher-education, adventure sports, and arts sectors for over 30 years, with a focus on collaborative leadership and communications. His educational background includes studies centered on the interdisciplinary realms of leadership, philosophy, and counselling. Tim has additional training in coaching, crisis intervention, trauma-informed care, and emergency medical intervention. He believes that we do our best work together, which is why his approach to training emphasizes the themes of collaboration, interdependence, and development. Tim is a thoughtful presenter with a subtle sense of humour and a passionate heart, who facilitates learning experiences that are engaging, educational, and memorable.

Prosecution of Animal Abuse: Student Symposium
2026-01-14 - 2026-01-15
This conference will bring together students who are interested in animal abuse prosecutions and new professionals who may be unfamiliar with animal abuse files and how to deal with them, in a two-day virtual event that we hope will engage, inform and inspire a new generation.
Registration is now open!
We’re excited to announce that registration is officially open for the Prosecution of Animal Abuse: Student Symposium, taking place Wednesday, January 14 and Thursday, January 15, 2026.
This two-day event brings together students and emerging professionals in law, law enforcement, veterinary medicine, and animal welfare for an engaging and practical learning experience focused on the investigation and prosecution of animal cruelty cases.
Designed to inform and inspire the next generation of leaders in this field, the symposium will cover key topics such as:

How animal abuse cases progress through the justice system
Collaboration between Crowns, animal welfare officers, and police
The use of expert witness testimony in animal cruelty prosecutions

Whether you’re pursuing a career in animal law or simply want to better understand the role your field plays in animal protection, this event is an invaluable opportunity to connect with experts and peers who share your passion.
Spaces are limited – register today to secure your spot!
Join us in January and be part of a national conversation shaping the future of animal protection and justice!
SCHEDULE & SPEAKERS
REGISTER HERE

Managing or Working with Toxic & Other Employees Who have Attitude Issues
2026-01-14 10:00 - 13:00 | Online
Duration: 60 Minutes

Unlimited Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:
This webinar will help you develop assertive skills to deal with even the most challenging people. Identify the differences between assertive, aggressive and non -assertive communication and learn tips to maintain assertiveness and set limits on people who invade boundaries or communicate with disrespect.
Using effective communication is vital to getting along with others. Unfortunately, there are often no commonly understood guidelines of what is effective communication, and many people lack insight about how they really come across. This interactive presentation offers the keys to communicating where everyone wins! Participants will learn to differentiate between hearing and listening,and learn tips to deal with difficult people. Deal with conflict to achieve a win- win situation where everyone comes out on top! Understand the reasons behind difficult behavior, and how to make sure the difficult person is not you! Learn tips to promote positivity, gratitude and kindness in the workplace.
Why you should Attend:
People can be challenging at times, and this webinar will offer practical tips to cope with even the most difficult person. Learn to communicate assertively with tact and finesse regardless of how difficult someone can be! Appreciate the importance of non-verbal communication and learn tips to convey your thoughts and feelings in a respectful way that respects your rights and the rights of others.
Areas Covered in the Session:

Identify the three main types of communication – Assertive, Non-Assertive and Aggressive
Learn how to communicate assertively and stand up for your rights no matter how aggressive someone acts
Become familiar with “I” statements and use them instead of using “You” statements
Focus on the importance of the non-verbals of communication
Use active listening instead of just listening
Learn how healthy thinking leads to healthy communication
Identify personal rights and responsibilities
Learn the four goals and reasons for difficult behavior
How to identify if you are the difficult one!
Appreciate the importance of gratitude, empathy and forgiveness

Who Will Benefit:

Anyone wanting to Improve their Communication Skills

Speaker Profile

Judith Belmont is a mental health author, trainer and motivational speaker on a variety of personal, emotional and workplace wellness topics. After 40 years of working as a psychotherapist, she now offers mental health coaching via phone and Skype. She has taught Psychology at various colleges, worked in various therapeutic settings, including private practice, and has led many interactive presentations and keynotes to various companies, organizations and conferences.
She is the author of 7 mental health and wellness books and two Emotional Wellness Card Decks with three publishers: WW Norton, New Harbinger and PESI. Her books are in the field of self-help and personal development, with most of them offering therapists and trainers interactive psycho-educational activities to teach clients emotional intelligence and life skills for emotional wellness. Her books offer practical tips and activities to improve life skills such as healthy thinking skills, effective communication, improving empathy, managing stress, developing resilience, avoiding burnout and overcoming adversity.
The activities, handouts and tips in her books reflect the teachings of modern psychological techniques, including the popular orientations of Positive Psychology and Cognitive Behavior Psychology. Judith has an MS in Clinical Psychology from Hahnemann Medical College, and holds a BS in Psychology from University of Pennsylvania. She currently lives in Naples, Fl. Her website is www.belmontwellness.com.

Register here.

How to Talk to Employees as a Manager - Mastering Communication and Navigating Difficult Conversations
2026-01-14 10:00 - 13:00 | Online
Instructor: Aimee Bernstein

Duration: 60 Minutes

Unlimited Attendees: Any number of participants
Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar)

Overview:
In this mind/body training you’ll practice listening beyond reactivity so you can deeply hear the other person as well as practice aligning what you think and feel in order to communicate authentically, powerfully and with kindness.
The first conversation is the one you have with yourself when reacting to what the other person says. To minimize this tendency, participants will learn how to shift from the chatter of the mind into the mind/body, so they are available to listen deeply. The second conversation is what the other person is stating.
Participants will move beyond assumptions and judgments by learning helpful questions that enhance understanding. The third conversation is the back-and-forth conversation the two of you have. Participants will be encouraged to see seed of truth within each other’s perspective so they can find a deep truth and understanding among them. Learners should be able to

See the seed of truth in different points of view to respond rather than blindly react
Stay engaged when listening instead of being distracted
Give feedback in a way that is kind, honest and helpful
Make clear requests
Ask questions that get to the heart of the matter

Why you should Attend:
Does your style of communicating bring stress or ease to your day? The quality of your communication directly affects your ability to authentically connect, influence, inspire, and engage your board members, associates and clients. It can create stress or bring ease and joy to your workday. How you communicate can make or break your career. Yet so many of us are unaware of our style of communication.
We make assumptions, react, interrupt, judge and/or forget in the heat of a high-paced results-oriented workday to be kind and empathetic. Our need to be right filters our conversations, bringing with it our biases and boundaries. Thus, if your intent is to create a collaborative, engaged and productive team, you first need to refine your communication style.
Areas Covered in the Session:

The three conversations that exist in all conversations
How your personality influences your ability to listen
Listening beyond reactivity
Exploration into assertive, non-assertive and aggressive communication and their connection to needs and feeling states
Making requests
The types of questions that matter
The 8 rules of feedback

Who Will Benefit:

Leaders and others who are interested in enhancing collaboration and developing stronger relationships with their associates
Those who want to feel comfortable asking for what they want and speaking their truth

Speaker Profile

Aimee Bernstein’s passion and purpose is to help individuals, teams and organizations manifest more of their potential. She is an executive coach, psychotherapist, consultant, trainer and keynote speaker with forty years experience in leadership mastery, collaborative teams, wellness cultures, and mindfulness-in-action/stress reduction. Her methodology liberates people from limited mindsets, behaviors and energy habits, enabling them to take exponential leaps in their professional and personal development and generate successful, innovative organizations and communities.
Her corporate clients have included Chanel, the Ritz Carlton, Microsoft, Port of Singapore Authority, Colgate Palmolive, and MasterCard. She has also worked with municipalities, universities and nonprofit organizations.
Aimee is the creator of The Roar of the MORE, an interactive Evolving Leader mind/body/energy mastery training and coaching series which guides individuals in evolving their consciousness so they may function from an upgraded version of who they are. Her approach is a blend of the energy principles and practices of aikido, which she has trained in for forty years, psychology and meditation. The series enables them to skillfully navigate rapid change and effectively transform their lives, teams and organizations.
Aimee received her master’s degree in counseling psychology from Boston University and interned at Massachusetts General Hospital under the auspices of Harvard Medical School. She is a the author of Stress Less Achieve More: Simple Ways to Turn Pressure into a Positive Force in Your Life.(AMACOM) Her book is available in English, Arabic and Mandarin. It was voted one of seventeen inspiring books to read by Thrive Global. Aimee has been listed in Who’s Who in American Women.
