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DTSTART;VALUE=DATE:20261201
DTEND;VALUE=DATE:20261202
DTSTAMP:20260507T220625
CREATED:20260507T123907Z
LAST-MODIFIED:20260507T123907Z
UID:28208-1796083200-1796169599@lsnl.ca
SUMMARY:De-escalating Potentially Violent Situations
DESCRIPTION:This workshop is provided in partnership with our partner organization\, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI.\n\n\n\n\n\n\n\n\n\nIf you work with people\, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence\, interpersonal communication skills\, and empathy. \nYou will explore the dynamics of how our brains manage escalating emotions\, identify enablers of violence\, and learn regulation skills so you can confidently navigate tense situations. By the end of this training\, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nExplore the importance of using a trauma-informed approach in the de-escalation process\nIdentify common trauma responses and your role in escalation\nUnderstand the importance of emotion regulation in successful de-escalation\nImplement a practical de-escalation framework\nReview and practice de-escalation strategies\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, and small group discussions. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nA Trauma-Informed Approach\nPutting Trauma Responses in Context\nEmotion Regulation and the Triune Brain\nThe Impacts of Emotionally Heightened Situations\nCo-Regulation\nOverview of Violence\nBehaviours of Concern and Enablers of Violence\nRating Your Workplace Risk Levels\nThe De-escalation Process: Awareness\, Connection\, Problem-Solving\, Closing\nPromoting Strategies for Whole-Brain Integration\nWhen and How to Disengage\nPractice Scenarios\nSpecial Considerations for Unique Situations\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Sheri Coburn\nSheri is a Registered Social Worker in the province of New Brunswick who holds a Master of Social Work degree and a Bachelor’s degree in Criminology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. Sheri values workplaces and organizations that are able to identify\, build on\, and capitalize on their most valuable resource: the people who work there. She believes people should love their job and that the health and wellness of a workplace and their employees is the best determinant for both individual and organizational success. In addition to her work with ACHIEVE\, Sheri is also a counsellor in a private practice setting where she provides counselling in the areas of mental health\, addiction\, and trauma. As a facilitator Sheri uses humour and passion to create an impactful experience for those in attendance. Read blogs written by Sheri here.
URL:https://lsnl.ca/event/de-escalating-potentially-violent-situations-12/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261208
DTEND;VALUE=DATE:20261209
DTSTAMP:20260507T220625
CREATED:20260422T132544Z
LAST-MODIFIED:20260422T132544Z
UID:28085-1796688000-1796774399@lsnl.ca
SUMMARY:Conflict Resolution Skills
DESCRIPTION:Location: Online Virtual\n\n\n\n\n\n\n\n\nand poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution skills reduce the occurrence of negative conflict\, leading to healthier\, happier relationships and work environments. Many conflicts would not spiral out of control if people used conflict resolution techniques that are easy to learn and utilize. This workshop explores the various dynamics of conflict\, including its sources and how it often escalates in predictable patterns. Participants will learn skills for responding confidently and effectively to conflict. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nUnderstand common roots of conflict and how it escalates so that they can address it at the appropriate level and time\nUse practice models for addressing conflict rooted in misunderstandings\, disagreements\, and different personal styles\nEffectively utilize the four-part framework for conducting positive conflict resolution conversations\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, delivered electronically \n\n*Please allow only the registered individual(s) to view the materials. \n\n\n\n\nSome of the Topics Included\n\nHow Conflict Escalates\nDealing with Misunderstandings\nThe Intention Check Tool\nStrategies for Dealing with Disagreements\nThe Interest Check: Moving from Positions to Interest\nConflict Resolution Style Preferences\nThe Style Check Tool\nKey Skills for Conflict Resolution\nTrigger Phrases to Avoid\nStrategies for Staying Calm in Conflict\nThe Four-Part Conflict Resolution Process\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Alana Abramson\nAlana is an experienced leader and has extensive mediation and group facilitation experience in justice\, community and school settings. She holds a PhD in Criminology on the topic of transformational learning. As a former Executive Director for a non-profit organization\, Alana’s experience in mentoring and leadership has provided her with a unique skill set that combines academic understanding with practical knowledge. In addition to training with ACHIEVE\, she is a full-time faculty member in criminology at Kwantlen Polytechnic University\, where she continues to inspire and be inspired by students and diverse colleagues. Alana believes in collaborative dialogue and life-long learning as a source of personal and social transformation. She is an engaging presenter who is passionate about her work\, which allows her to easily facilitate ongoing learning for workshop participants.
URL:https://lsnl.ca/event/conflict-resolution-skills-7/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261208
DTEND;VALUE=DATE:20261210
DTSTAMP:20260507T220625
CREATED:20260507T122710Z
LAST-MODIFIED:20260507T122710Z
UID:28197-1796688000-1796860799@lsnl.ca
SUMMARY:Critical Incident Group Debriefing
DESCRIPTION:Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our ability to cope. \nIn this workshop\, you’ll learn how to facilitate a group debriefing and create a safe space where your participants can share their experiences\, feel heard\, and access helpful resources. The process helps normalize and validate people’s reactions\, which promotes healing and connection. \nYou’ll also gain the skills to assess when CIGD is the right approach – and when it might not be the best option. With a strong focus on practice and skill-building\, this training prepares you to respond effectively and compassionately in the aftermath of critical incidents. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nExplain how people respond differently to the same event\nDescribe a framework for facilitating a group debriefing\nKnow the benefits and potential problems with group debriefing\nIdentify when critical incident group debriefing is appropriate\nPractice participating in a critical incident debriefing\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, small group discussions. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nDefinitions and Overview\nApplying a Trauma-Informed Lens to the Intervention\nPotential Responses After a Critical Incident\nYour Role as a Facilitator\nIssues of Co-facilitation\nCritical Incident Response Considerations\nBenefits and Challenges of Group Debriefing\nPreparing for a Group Debriefing\nCIGD Phases\nConsiderations for the Process\n\n\n\nTarget Audience\nThis is an intermediate level workshop intended for school personnel\, social service and health care professionals\, counsellors\, social workers\, managers\, human resource professionals\, and anyone who wants to learn how to facilitate a group debriefing after a tragic event. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: John Koop Harder\, MSW\, RSW\nJohn has been working as a therapist and trainer for over 20 years. He is a Registered Social Worker who holds a Master of Social Work degree. John is a contributing author of our Counselling Insights and Counselling in Relationships books. Much of John’s career has centred on working with children\, youth\, adults\, and families dealing with crisis and trauma. While he has a diverse practice\, he has particular interest and specialized experience in working with individuals and families impacted by mental health concerns\, violence\, post-war trauma recovery\, gender/sexuality issues\, and sexual abuse recovery. John’s work is also informed by his international experiences working with individuals and communities impacted by civil war and ethnic conflicts in Colombia\, Albania\, and Northern Ireland. John believes people are their own best experts and already have many of the skills\, abilities\, and competencies that will assist them to address the challenges influencing their lives. John is a warm and engaging facilitator who values interactive learning experiences. Read blogs written by John here.
URL:https://lsnl.ca/event/critical-incident-group-debriefing-10/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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