BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The Law Society of Newfoundland and Labrador - ECPv6.15.19//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://lsnl.ca
X-WR-CALDESC:Events for The Law Society of Newfoundland and Labrador
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/St_Johns
BEGIN:DAYLIGHT
TZOFFSETFROM:-0330
TZOFFSETTO:-0230
TZNAME:NDT
DTSTART:20250309T053000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0230
TZOFFSETTO:-0330
TZNAME:NST
DTSTART:20251102T043000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0330
TZOFFSETTO:-0230
TZNAME:NDT
DTSTART:20260308T053000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0230
TZOFFSETTO:-0330
TZNAME:NST
DTSTART:20261101T043000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0330
TZOFFSETTO:-0230
TZNAME:NDT
DTSTART:20270314T053000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0230
TZOFFSETTO:-0330
TZNAME:NST
DTSTART:20271107T043000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260707
DTEND;VALUE=DATE:20260708
DTSTAMP:20260510T032053
CREATED:20251106T174805Z
LAST-MODIFIED:20251106T174805Z
UID:27044-1783382400-1783468799@lsnl.ca
SUMMARY:Managing Difficult Phone Calls
DESCRIPTION:Handling difficult interactions on the phone is a challenging task\, especially if the caller is in a heightened state of emotion. For many\, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the phone who are in a heightened emotional state. Participants will learn over-the-phone techniques for de-escalating anger\, resolving conflict\, and communicating effectively. \n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nApply effective listening skills to enhance understanding\nSupport emotionally heightened clients over the phone\nProblem-solve with clients for best outcomes\nDemonstrate a plan for delivering bad news\n\n\n\nMethod of Delivery\nPresentation\, video\, experiential practice\, personal reflection\, delivered electronically. \n\n\n\n\n\nSome of the Topics Included\n\nThe Complexity of Phone Communication\nQualities of a Skilled Communicator\nKey Skills for the Phone – Tone\, Volume\, and Inflection\nCommunication Style Test\nPractical Tips for Calming the Distressed Person\nIdentifying and Prioritizing Issues Raised\nDelivering Bad News\nEffective Notetaking\nPolitely Ending the Conversation\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThis is a live virtual event\, please check your system requirements prior to registering. \n\n\n\n\n\n\n\n\n\n\n\nTrainer: Christina Reimer\nChristina has a diverse background as a leadership trainer\, director and team building and conflict resolution facilitator. With a PhD in religion\, she teaches university courses on ethics\, the world’s major religions\, and other topics. Christina has travelled extensively and worked internationally for non-profit organizations that focus on peace-building and community development. She values workplaces that promote diversity and equity and strive to resolve corporate and interpersonal conflict in productive ways. She believes that communicating well is one of the keys to creating healthy working environments. Christina has an enthusiastic and engaging presentation style and uses storytelling and humour to make workshops interesting as well as informative.
URL:https://lsnl.ca/event/managing-difficult-phone-calls-10/
LOCATION:Online
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/St_Johns:20260709T133000
DTEND;TZID=America/St_Johns:20260709T150000
DTSTAMP:20260510T032053
CREATED:20260429T143330Z
LAST-MODIFIED:20260507T120107Z
UID:28124-1783603800-1783609200@lsnl.ca
SUMMARY:Waivers in Sports and Recreational Activities: Current Law & Emerging Issues - with Ryan Morasiewicz
DESCRIPTION:Learning Options:\nLive webinar with chat\nincludes 60 day replay\n9:00 am – 10:30 am (Pacific)\n10:00 am – 11:30 am (Mountain)\n11:00 am – 12:30 pm (Central)\n12:00 pm – 1:30 pm (Eastern)\n1:00 pm – 2:30 pm (Atlantic)\n1:30 pm – 3:00 pm (Newfoundland) \n*This program features real-time video of the presenter with synchronized presentation slides\, and a chat feature that allows for live Q & A. SK attendees please verify whether you align with Central (MB) or Mountain (AB) time based on season and location. \n\n\nSeminar Partners is an Accredited Provider of Professionalism Content by the Law Society of Ontario and a pre-approved CPD Provider of the Law Society of British Columbia. \n*The circumstances under which CPD credit will be recognized for watching archive programs vary by province. If you are viewing the recording of the live webinar\, please verify with your law society the circumstances under which they will recognize CPD hours for the recording. \n\n\nTechnical Information:\nLive webinars allow you to view faculty\, see their presentation slides\, and ask questions by chat. You will need a current web browser (Chrome (Chrome works best)\, Safari\, Firefox)\, a wired (better than wireless) connection to the Internet of at least 2 Mbps. You can test your internet speed/bandwidth here. If you miss the live program\, you can access the archive\, at your convenience\, for 60 days. \n\n\nSatisfaction Guarantee:\nAt Seminar Partners\, we’re proud of the quality of our programs and presenters. If\, after attending a program in its entirety\, you are not satisfied that the program has enhanced your understanding of the subject\, and you notify us in writing the same day\, we will give you a credit toward another program of comparable price. \n\n\n\n\nWho Should Attend\nThis program is designed for all lawyers who want to better understand how sports and recreational activity waivers function. Plaintiff and defence counsel alike will benefit from attending. \n\n\nAbout the Program\nIf you’re a member of a fitness club or a recreational sports league\, or have a school-aged child\, liability waivers are a fact of life. Questions about the validity and enforceability of waivers are common\, both from activity operators seeking to protect themselves from negligence claims and from patrons who signed a waiver and were subsequently injured. Challenges to waivers\, and the defence of claims involving the interpretation of waivers\, require careful analysis of a number of variables. \nThis webinar features Ryan Morasiewicz\, experienced outdoor/adventure and personal injury litigator\, as well as a mountain Search and Rescue volunteer. Ryan will introduce general practitioners\, corporate counsel\, and other non-personal injury specialists to this discrete area. Topics include the insurance context in which a liability waiver operates\, requirements of a valid waiver (both style/substance and administration)\, challenges to enforceability or validity of waivers\, and the special case of minors and related consent acknowledgement of risk forms. Ryan will provide a broad perspective of relevant cases and statutes across Canada. \nYou’ll leave with a better understanding of the purpose of waivers\, what participants are being asked to give up when they sign a waiver\, and tools available to recreational providers to insulate themselves from and defend personal injury claims. Attend this course and help your clients better manage the legal risks that are part of their everyday lives. \n\n\nMeet Your Presenter\nRyan W. Morasiewicz is an Outdoor/Adventure and Insurance Defense lawyer with QA Law in Vancouver\, BC. He has extensive experience in risk management in the outdoors industry and insurance and injury defense litigation. He has been named to the “Best Lawyers in Canada” list for Insurance Law (2 years running)\, Personal Injury Litigation (6 years running) and Corporate and Commercial Litigation (7 years running). Ryan has significant courtroom experience at trial and appeal. His litigation practice includes strategic risk analysis to clients in a number of industries. He understands the Outdoor/Adventure industry because that is how he spends his time out of the office. Ryan is a long-time member of North Shore Rescue\, Canada’s busiest volunteer SAR team\, where he holds a number of specialized certifications/roles.
URL:https://lsnl.ca/event/waivers-in-sports-and-recreational-activities-current-law-emerging-issues-with-ryan-morasiewicz/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260714
DTEND;VALUE=DATE:20260716
DTSTAMP:20260510T032053
CREATED:20260507T122324Z
LAST-MODIFIED:20260507T122324Z
UID:28191-1783987200-1784159999@lsnl.ca
SUMMARY:Critical Incident Group Debriefing
DESCRIPTION:Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our ability to cope. \nIn this workshop\, you’ll learn how to facilitate a group debriefing and create a safe space where your participants can share their experiences\, feel heard\, and access helpful resources. The process helps normalize and validate people’s reactions\, which promotes healing and connection. \nYou’ll also gain the skills to assess when CIGD is the right approach – and when it might not be the best option. With a strong focus on practice and skill-building\, this training prepares you to respond effectively and compassionately in the aftermath of critical incidents. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nExplain how people respond differently to the same event\nDescribe a framework for facilitating a group debriefing\nKnow the benefits and potential problems with group debriefing\nIdentify when critical incident group debriefing is appropriate\nPractice participating in a critical incident debriefing\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, small group discussions. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nDefinitions and Overview\nApplying a Trauma-Informed Lens to the Intervention\nPotential Responses After a Critical Incident\nYour Role as a Facilitator\nIssues of Co-facilitation\nCritical Incident Response Considerations\nBenefits and Challenges of Group Debriefing\nPreparing for a Group Debriefing\nCIGD Phases\nConsiderations for the Process\n\n\n\nTarget Audience\nThis is an intermediate level workshop intended for school personnel\, social service and health care professionals\, counsellors\, social workers\, managers\, human resource professionals\, and anyone who wants to learn how to facilitate a group debriefing after a tragic event. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: John Koop Harder\, MSW\, RSW\nJohn has been working as a therapist and trainer for over 20 years. He is a Registered Social Worker who holds a Master of Social Work degree. John is a contributing author of our Counselling Insights and Counselling in Relationships books. Much of John’s career has centred on working with children\, youth\, adults\, and families dealing with crisis and trauma. While he has a diverse practice\, he has particular interest and specialized experience in working with individuals and families impacted by mental health concerns\, violence\, post-war trauma recovery\, gender/sexuality issues\, and sexual abuse recovery. John’s work is also informed by his international experiences working with individuals and communities impacted by civil war and ethnic conflicts in Colombia\, Albania\, and Northern Ireland. John believes people are their own best experts and already have many of the skills\, abilities\, and competencies that will assist them to address the challenges influencing their lives. John is a warm and engaging facilitator who values interactive learning experiences. Read blogs written by John here.
URL:https://lsnl.ca/event/critical-incident-group-debriefing-7/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260721
DTEND;VALUE=DATE:20260722
DTSTAMP:20260510T032053
CREATED:20260211T142843Z
LAST-MODIFIED:20260211T142843Z
UID:27620-1784592000-1784678399@lsnl.ca
SUMMARY:Change Management: A Leader's Guide
DESCRIPTION:Organizational change efforts stall when leadership forgets to focus on the impact change will have on employees. Managing the “people side” of change is often the most challenging and critical component of organizational transformation. Getting people engaged in the change will greatly enhance the likelihood of new structures and approaches being implemented successfully. This workshop focuses on the development of competencies that will provide a foundation for the “what\,” “why\,” and “how” of managing people during organizational change. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nIdentify the challenges associated with organizational change and explain strategies that improve the likelihood of successful change.\nDevelop knowledge and skills needed to lead change effectively.\nApply practical approaches to change using tools and templates tailored to your organization.\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nThe Change Management Process\nThe Four Stages of Change Management\nManaging Resistance\nBarriers to Successful Change\nChange Process Roles\nIntroducing Change to Others\nCommunicating Change\nEvaluations Change Efforts\nConsiderations Related to Sustaining Change\n\n\n\nTarget Audience\nThis workshop is intermediate level workshop and will benefit leaders\, managers\, supervisors\, human resource personnel\, and anyone managing change. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Ken Harkness\nKen is a Certified Executive Coach\, consultant\, and senior leader with over 20 years of experience helping leaders and teams achieve meaningful change. He has a strong background in leadership development\, organizational change management\, and process improvement. As a Professional Certified Coach through the International Coaching Federation\, Ken has supported leaders at all levels to improve performance and alignment across teams\, helping them figure out where they need to go and move past what is getting in the way. As a trainer and coach\, Ken enjoys connecting with people who have a passion for learning and a willingness to take on challenges that create personal growth.
URL:https://lsnl.ca/event/change-management-a-leaders-guide-3/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260728
DTEND;VALUE=DATE:20260729
DTSTAMP:20260510T032053
CREATED:20260507T123555Z
LAST-MODIFIED:20260507T123555Z
UID:28201-1785196800-1785283199@lsnl.ca
SUMMARY:De-escalating Potentially Violent Situations
DESCRIPTION:This workshop is provided in partnership with our partner organization\, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI.\n\n\n\n\n\n\n\n\n\nIf you work with people\, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations with confidence\, interpersonal communication skills\, and empathy. \nYou will explore the dynamics of how our brains manage escalating emotions\, identify enablers of violence\, and learn regulation skills so you can confidently navigate tense situations. By the end of this training\, you will have a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nExplore the importance of using a trauma-informed approach in the de-escalation process\nIdentify common trauma responses and your role in escalation\nUnderstand the importance of emotion regulation in successful de-escalation\nImplement a practical de-escalation framework\nReview and practice de-escalation strategies\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, experiential practice\, personal reflection\, and small group discussions. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nA Trauma-Informed Approach\nPutting Trauma Responses in Context\nEmotion Regulation and the Triune Brain\nThe Impacts of Emotionally Heightened Situations\nCo-Regulation\nOverview of Violence\nBehaviours of Concern and Enablers of Violence\nRating Your Workplace Risk Levels\nThe De-escalation Process: Awareness\, Connection\, Problem-Solving\, Closing\nPromoting Strategies for Whole-Brain Integration\nWhen and How to Disengage\nPractice Scenarios\nSpecial Considerations for Unique Situations\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop for anyone who wants to learn trauma-informed interpersonal strategies to de-escalate emotionally heightened situations and prevent violence. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Sheri Coburn\nSheri is a Registered Social Worker in the province of New Brunswick who holds a Master of Social Work degree and a Bachelor’s degree in Criminology. Her broad range of experience includes working in front line and leadership roles in both government and social service organizations. Sheri values workplaces and organizations that are able to identify\, build on\, and capitalize on their most valuable resource: the people who work there. She believes people should love their job and that the health and wellness of a workplace and their employees is the best determinant for both individual and organizational success. In addition to her work with ACHIEVE\, Sheri is also a counsellor in a private practice setting where she provides counselling in the areas of mental health\, addiction\, and trauma. As a facilitator Sheri uses humour and passion to create an impactful experience for those in attendance. Read blogs written by Sheri here.
URL:https://lsnl.ca/event/de-escalating-potentially-violent-situations-9/
LOCATION:Online
CATEGORIES:Continuing Professional Development
END:VEVENT
END:VCALENDAR