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DTSTART;VALUE=DATE:20260805
DTEND;VALUE=DATE:20260806
DTSTAMP:20260514T062758
CREATED:20260422T133143Z
LAST-MODIFIED:20260422T133143Z
UID:28095-1785888000-1785974399@lsnl.ca
SUMMARY:Communication: The Crucial Skills
DESCRIPTION:In order to survive and thrive in the 21st century workplace\, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers\, colleagues\, customers\, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace. Participants will hone their verbal communication strategies including speaking and listening skills. They will also learn approaches for utilizing communication technologies such as phone\, email\, and video conferencing more effectively. This training will give participants tools and strategies to communicate with clarity and purpose while choosing the best medium for the message. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nIdentify steps to improve skills to listen\, speak\, persuade\, email\, and text\nDescribe positive communication with coworkers\nList steps for effective communication\nIdentify a plan of meaningful communication in one’s own work environment\n\n\n\nMethod of Delivery\nPresentation\, video\, demonstration of skills\, experiential practice\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nThe Complexity of Communication\nCommunication Styles\nThe Importance and Role of Body Language\nSkills for Connecting with Others\nStrategies for Speaking Effectively\nTools for Persuading Others\nPhone Etiquette\nMaking Email Work for You and Your Recipients\nTechnology and Communication\n\n\n\nTarget Audience\nThis is an introductory level workshop. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Tim Plett\nTim has provided leadership in the non-profit\, higher-education\, adventure sports\, and arts sectors for over 30 years\, with a focus on collaborative leadership and communications. His educational background includes studies centered on the interdisciplinary realms of leadership\, philosophy\, and counselling. Tim has additional training in coaching\, crisis intervention\, trauma-informed care\, and emergency medical intervention. He believes that we do our best work together\, which is why his approach to training emphasizes the themes of collaboration\, interdependence\, and development. Tim is a thoughtful presenter with a subtle sense of humour and a passionate heart\, who facilitates learning experiences that are engaging\, educational\, and memorable.
URL:https://lsnl.ca/event/communication-the-crucial-skills-5/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260817
DTEND;VALUE=DATE:20260822
DTSTAMP:20260514T062758
CREATED:20260205T155807Z
LAST-MODIFIED:20260205T155807Z
UID:27577-1786924800-1787356799@lsnl.ca
SUMMARY:Leadership and Management Certificate Program
DESCRIPTION:Are you a leader or manager who wants to set the tone and create a culture of performance in your organization? You have a pivotal role in your workplace\, which is why it’s important to take the time to refine your leadership competencies and build new skills. This program explores a leader’s role in influencing\, motivating\, and inspiring others\, as well as management’s role in directing and organizing their teams. \n\n\n\n\n\n\n\n\n\n\n\nMethod of Delivery\nPresentation\, experiential practice\, case study exercises\, personal reflection\, and small group discussions. \n\nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\n\nhe Topics Included\n\nCreating a Personal Set of Leadership Goals\nDistinguishing Between Managing and Leading\nUnderstanding the Importance and Role of Leadership and Management\nIdentifying Your Leadership Style\nPracticing and Honing Coaching Skills\nAssessing the Impact of Workplace Culture on Employee Engagement\nRecognizing a Leader’s Role in Supporting Individual and Team Development\nOffering Support and Responding Appropriately to Mental Health Concerns\n\n\n\nTarget Audience\nThis certificate program is an introductory-intermediate level program for leaders\, managers and supervisors\, and anyone who is a leader within an organization looking to build their leadership influence and skills. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Chris Downey\nChris is a leadership and organizational development professional with over 25 years of experience working in the private and public sectors. He has developed and executed strategies and succession plans for a variety of workplaces and approaches organizational planning with practicality in mind. He recognizes the importance of setting a strategic vision and subsequent plans that connect with all stakeholders in a meaningful way. Through his extensive experience in operations\, compliance\, and organizational development\, he has gained a diverse skill set which has shaped how he approaches coaching leaders and working with teams. Read blogs written by Chris here. \n\n\n\n\n\n\nFacilitator: Lana Nogue\nLana is an accomplished leadership and team development professional\, with more than 25 years of experience in building successful teams and implementing effective systems across organizations. With a deep understanding of organizational development\, strategic planning\, and communication protocols\, Lana excels at mentoring and coaching partnerships. Drawing from professional certifications like the Alberta Superintendent Leadership Quality Standard Certification and the Business Executive Education Course\, Lana understands the challenges faced by today’s leaders. Through her practical and trusted approach\, Lana helps organizations achieve their priorities and desired outcomes\, and she enjoys engaging session participants in reflective and personalized learning.
URL:https://lsnl.ca/event/leadership-and-management-certificate-program-2/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20260818
DTEND;VALUE=DATE:20260819
DTSTAMP:20260514T062758
CREATED:20260507T124509Z
LAST-MODIFIED:20260507T124509Z
UID:28212-1787011200-1787097599@lsnl.ca
SUMMARY:Trauma-Informed Care: Building a Culture of Strength
DESCRIPTION:Trauma is prevalent in our world and has an impact on many of the people we interact with\, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book\, A Little Book About Trauma-Informed Workplaces\, this workshop explores five key principles to integrate a trauma-informed approach throughout the organization. By embracing these principles\, participants can better contribute to the positive transformation of individuals and relationships affected by trauma. Becoming trauma-informed creates a sustainable foundation in any setting to promote strength\, engagement\, and healing.\n\n\n\n\n\n\n\nPlease note: This workshop does not provide training related to trauma counselling. If that is what you are looking for\, please check out our workshop\, Trauma – Counselling Strategies for Healing and Resilience. \n\n\n\n\n\n\n\n\n\n\n\nLearning Objectives\nUpon completion\, participants should be able to: \n\nDiscuss the prevalence and impact of trauma on individuals and organizations\nList five key trauma-informed principles\nDescribe practical strategies for implementing each of the five trauma-informed principles\nAssess their own organization for areas of trauma-informed strengths and weakness\nIdentify trauma-informed goals to improve service delivery and program planning\n\n\n\nMethod of Delivery\nPresentation\, video\, case study exercises\, personal reflection\, delivered electronically. \n\n*Please allow only the registered individual(s) to view the materials. \nNote: An e-manual for this workshop is included in purchase. \n\n\n\n\nSome of the Topics Included\n\nTrauma’s Ripple Effect\nWhat Is Trauma-Informed Care?\nBuilding a Trauma-Informed Culture\nUnderstanding Trauma\n5 Principles of a Trauma-Informed Approach – Promote Awareness\, Shift Attitudes\, Provide Choice\, Foster Safety\, Highlight Strengths\nPost-Traumatic Growth and Resilience\nSteps for Implementing Principles\n\n\n\nTarget Audience\nThis is an introductory-intermediate level workshop intended for anyone interested in learning more about the value of trauma-informed workplaces. \n\n\nTerms & Conditions\nView our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop. \nThe fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture\, transcribe\, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations. \nThis is a live virtual event\, please check your system requirements prior to registering. \nParticipants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event. \nPlease note\, payment is required in order to receive the login details. \n\n\n\n\n\n\n\n\n\n\n\nFacilitator: Monica Bhatara\, MA\nMonica has over 25 years of experience working in the community-based social services field as a Therapist and Community Educator. She is a Registered Therapeutic Counsellor\, Certified Synergetic Play Therapist\, and Focusing-Oriented Therapist. Monica has worked both in clinical settings for various programs and served in a leadership role as Director of Clinical Practice\, providing her expertise to clinical and non-clinical programs that focus on family preservation and reunification\, complex intergenerational trauma\, trauma-informed practice\, and clinical supervision. In addition to training with CTRI\, she has a private counselling practice where she incorporates somatic work\, play and expressive therapies\, and interpersonal neurobiology in her work with children\, youth\, and adults. Monica believes in the power of human resiliency and the importance of building the capacity of paraprofessionals and non-clinical workers because they play a vital role on the therapy spectrum. As a trainer\, she brings stimulating stories and a style that promotes engagement and facilitates learning.
URL:https://lsnl.ca/event/trauma-informed-care-building-a-culture-of-strength-6/
LOCATION:Online
CATEGORIES:Continuing Professional Development
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