Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through conflict with clarity and confidence. Participants will learn to use conflict analysis tools to understand complex interpersonal dynamics and team tension which will help them make informed choices for where and when to intervene in a conflict.
Please note: This workshop is taught by both a senior leader and a conflict management specialist.
Upon completion, participants should be able to:
Presentation, video, demonstration, experiential practice, personal reflection, delivered electronically
*Please allow only the registered individual(s) to view the materials.
Note: An e-manual for this workshop is included in purchase.
This workshop is intermediate-advanced level workshop and will benefit leaders, managers, supervisors, human resource personnel, and anyone who deals with workplace tension and interpersonal conflict.
View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.
The fees above are for a live event and do not include any copyright or licensing fees for creating recordings or reproductions of the workshop. Participants may not use AI tools or other technology to capture, transcribe, or replicate facilitator content without prior written consent. Exceptions may be granted for accessibility purposes—please contact us in advance to discuss accommodations.
This is a live virtual event, please check your system requirements prior to registering.
Participants will receive the Zoom meeting login details and information about viewing the live virtual workshop by email 3-4 calendar days prior to the date of the event.
Please note, payment is required in order to receive the login details.