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Coaching Strategies for Leaders: Conflict, Performance, Change

October 21

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This workshop provides a leadership approach for coaching others effectively and provides tools that bring out the best in the people. Through the use of case studies, participants will learn a five-step coaching model for working with their employees to enable changes in behaviour, promote skill development, and resolve conflict.

Learning Objectives

Upon completion, participants should be able to:

  • Demonstrate self-awareness in their leadership style and recognize the impact of that style on the coaching relationship
  • Utilize the adaptable coaching model for assisting employees to address unhealthy habits, develop skills, and resolve conflicts
  • Describe the fundamentals of coaching others through disagreement and conflict, with attention to positioning themselves to create helpful movement

Method of Delivery

Presentation, video, experiential practice, personal reflection, delivered electronically.

*Please allow only the registered individual(s) to view the materials.

Some of the Topics Included

  • Coaching in the Context of Leadership
  • Essential Coaching Mindset and Beliefs
  • Coaching for Behaviour Change
  • Coaching for Skill Development
  • Coaching for Conflict Resolution
  • Navigating Conflict Triangles

Target Audience

This is an intermediate level workshop for people who provide leadership formally or informally in workplace settings.

Terms & Conditions

View our cancellation policy and other information regarding your live virtual workshop or for your in-person workshop.

This is a live virtual event, please check your system requirements prior to registering.

Trainer: Shelly Qualtieri

As a former Multidisciplinary Team Manager for a non-profit organization and Team Leader within the Provincial Government sector, Shelly’s experience in coaching, mentoring, and leadership has provided her with a unique and diverse skill set that combines academic understanding with practical knowledge. She holds a Master’s degree in Investigations Management and has significant work experience both in Canada and Australia, where she been an energetic practitioner, educator, and leader in the field of youth justice, child welfare, mental health, homelessness, and suicide intervention for over 20 years. In addition to training with ACHIEVE, Shelly has a private counselling and coaching practice where she focuses on wellness, leadership, difficult conversations, and healthy relationships. She is a seasoned and engaging presenter who is passionate about her work, which allows her to naturally facilitate ongoing learning for workshop participants. Read blogs written by Shelly here.