Managing Difficult Phone Calls
OnlineHandling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
CLIA is co-hosting Well-Being in the Legal Profession Week, May 12th to 16th with daily, free hour-long webinars from 3:30-4:30pm (NL Time). Building on the theme of the Canadian Mental...