Conflict Resolution Skills
Location: Online Virtual and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to...
Location: Online Virtual and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution skills reduce the occurrence of negative conflict, leading to...
Reconciliation is often spoken about, but what does it actually look like? This thought-provoking workshop invites you to move beyond surface-level actions to explore the heart of reconciliation in a...
Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our...
A respectful workplace is a prerequisite for building a healthy and successful organization. Respectful workplaces not only foster productivity, they also contribute to employee well-being. This workshop explores the components...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations...
Most of us have experienced the feeling that there is not enough time to do everything we need to do. Our workplaces demand productive employees, and the ability to manage...