Critical Incident Group Debriefing
Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our...
Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our...
A respectful workplace is a prerequisite for building a healthy and successful organization. Respectful workplaces not only foster productivity, they also contribute to employee well-being. This workshop explores the components...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations...
Most of us have experienced the feeling that there is not enough time to do everything we need to do. Our workplaces demand productive employees, and the ability to manage...
Limited enrolment. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get...
Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our...