A lawyer who participates in the Practice Management Review Program receives a one-on-one review of his or her office management systems. The review will point out any deficiencies and potential issues in the management of the member’s practice and provide suggestions and resources on how to improve them. The goal is to find proactive ways to prevent complaints and insurance claims.

Improving practice management equals practising more effectively and efficiently which can have a direct impact on billing, client satisfaction and the amount of time spent in the office.