Managing Difficult Phone Calls
OnlineHandling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
LIVE VIRTUAL WORKSHOP In many organizations it is common to find employees suffering from the adverse effects of stress. Left unmanaged, stress can lead to unproductive patterns and result in...
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many...
On January 13th, join us for a one-hour webinar at 2:00 pm AST to learn about the Atlantic Immigrant Career Loan Fund (AICLF). This ISANS-led initiative can help immigrants with...
Based on the book, The Culture Question, this workshop provides a guide for how every organization can become a great place to work. Workplace culture is the most significant factor that...
Description In this session, we explore the intricate relationship between sleep and ADHD, focusing on how these two areas intertwine and affect each other. Join us to explore the shared...
Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our...