Critical incidents such as unexpected death, violence, or a natural disaster have a lasting emotional impact on the people who experience or witness them. Organizations, schools, and communities need to be prepared to provide support during and after these crisis situations. This workshop gives you the tools to organize quickly and effectively during high-stress situations,...
In order to survive and thrive in the 21st century workplace, we all need to master the fundamentals of communication. Our ability to communicate effectively is directly linked to our success in meeting the needs of employers, colleagues, customers, and clients. This workshop focuses on the core skills for communicating with clarity in the workplace....
Are you a leader or manager who wants to set the tone and create a culture of performance in your organization? You have a pivotal role in your workplace, which is why it’s important to take the time to refine your leadership competencies and build new skills. This program explores a leader’s role in influencing,...
Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles...
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must...
Critical incident group debriefing (CIGD) is a short-term intervention designed to support people after a distressing or unusual event – something that falls outside of everyday experience and challenges our ability to cope. In this workshop, you’ll learn how to facilitate a group debriefing and create a safe space where your participants can share their...
Offered by the Canadian Institute for the Administration of Justice (CIAJ), this program offers thought-provoking discussions on the process of preparing legislative texts alongside reflections on recent developments shaping the field. Topics include the practical realities faced by drafters, new AI initiatives, Indigenous co-development of legislation, and corrections to legislative texts. Comparative approaches, ethical considerations,...