Managing Difficult Phone Calls
Online$44.00 (regular rate) $35.00 (*early rate) Trainer Christina Reimer Location: Online Virtual *early rate expires 02/24/2023 1 Continuing Education Credit Hours (CEC) Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is...