In today’s complex and rapidly changing world, many of the toughest leadership challenges aren’t problems to be solved – they’re ongoing tensions that need to be managed with care. Whether it’s balancing innovation and efficiency, structure and flexibility, or global consistency and local responsiveness, the ability to lead through polarity is a crucial skill for...

  For more information about the FDRIA Conference 2025 view the flyer here or visit www.fdria.ca.

Learning Options: Live webinar with chat includes 60 day replay 9:00 am – 10:30 am (Pacific) 10:00 am – 11:30 am (Mountain) 11:00 am – 12:30 pm (Central) 12:00 pm – 1:30 pm (Eastern) 1:00 pm – 2:30 pm (Atlantic) 1:30 pm – 3:00 pm (Newfoundland) *This program features real-time video of the presenter with...

Most mediators believe they understand trust, yet trust often unravels in the very moments it matters most. This keynote invites participants to look deeper, exploring how trust actually forms, breaks, and repairs in mediation. Dr. Michael Saini draws on lived experience and new research to reveal the hidden structure of trust and how mediators can...

This workshop is provided in partnership with our partner organization, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI. If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations...

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must...