We all encounter people we find difficult, and conversations with them often leave us feeling drained, stressed, or frustrated. This workshop explores what’s really happening beneath the surface of these interactions and provides practical strategies for shifting the dynamic toward more productive outcomes. In addition to exploring general patterns of difficult behaviour, you will learn...
Essential information on how Canada's sanctions may affect you and your clients! Wednesday, June 24, 2026 12:00 pm – 1:00 pm via webinar only Can't make the webinar or rebroadcasts? Want online CPD available 24/7? Subscribe to Courses On Demand, our comprehensive online resource with 4,000+ videos and 6,300+ papers from CLEBC courses. This course will...
Your essential review of this past year's securities law developments! Thursday, June 11, 2026 Thursday, June 25, 2026 9:00 am – 12:30 pm (both days) via webinar only —Rebroadcasts— On the rebroadcast date, you will have until midnight of that rebroadcast date to access the course. Please note that technical support will be available during regular...
The Agora on Access to Justice in French be held on June 26 and 27, 2026, in Winnipeg. For Francophones living in minority communities outside Quebec, the respect for language rights and access to French-language services are major challenges. The CMFC Agora aims to propose innovative solutions to these challenges. By bringing together legal professionals...
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many new managers are left to figure things out on their own – for better or worse. Like all skills, effective management and supervisory skills must...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the...
Learning Options: Live webinar with chat includes 60 day replay 9:00 am – 10:30 am (Pacific) 10:00 am – 11:30 am (Mountain) 11:00 am – 12:30 pm (Central) 12:00 pm – 1:30 pm (Eastern) 1:00 pm – 2:30 pm (Atlantic) 1:30 pm – 3:00 pm (Newfoundland) *This program features real-time video of the presenter with...