Managing Difficult Phone Calls
OnlineHandling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
Now Offering In-Person Training We are pleased to offer the following course for credits as part of the Law Society of Newfoundland and Labrador’s Mandatory Continuing Professional Development Program. Proof...
A respectful workplace is a prerequisite for building a healthy and successful organization. Respectful workplaces not only foster productivity, they also contribute to employee well-being. This workshop explores the components...
Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our...
via webinar only Can't make the webinar or rebroadcasts? Want online CPD available 24/7? Subscribe to Courses On Demand, our comprehensive online resource with 4,000+ videos and 6,300+ papers from CLEBC...
Your must-attend review of this past year's securities law developments Tuesday, May 27, 2025 Tuesday, June 10, 2025 1:00 pm – 4:30 pm (both days) via webinar only —Rebroadcasts— On the...
Your must-attend review of this past year's securities law developments Tuesday, June 10, 2025 1:00 pm – 4:30 pm (both days) via webinar only —Rebroadcasts— On the rebroadcast date, you will...