Scammers frequently target firms just before a holiday weekend, as they know that this is a time when offices are often short-staffed and transaction details might not be checked as closely as they might otherwise be. This Holiday season, the Government of Canada is offering a Get Cyber Safe campaign on staying cyber safe during the holiday season.

There are fun holiday articles such as  Santa got hacked and The night before Unboxing Day  as well as information about cyber security and simple steps to protect yourself online.

We provide this reminder to you in the event of a cyber breach:

 If you need urgent crisis management or legal advice, please contact the Cyber Incident Breach Coach:

Norton Rose Fulbright LLP
24/7 Hotline: 1-866-273-2249
ATTN: Imran Ahmad – Ridge Canada
Email: nrfc.breach@nortonrosefulbright.com

To formally provide notice of a claim or circumstance to the Insurer, send the required claim details to:

Ridge Canada Cyber Solutions Inc.
ATTN: Claims Management
Email: claims@ridgecanada.com

Below is a list of a few examples (this is by no means exhaustive and is for informational purposes only) of what would be appropriate to report:

• Your systems are locked and you receive a demand for funds, property or services to regain access
• Your sensitive data has been exposed or has been threatened to be exposed publicly
• Data migrates off the network and is being sent to an unknown source
• There is malware discovered on the system that has gone undetected for sometime
• Your computer system performance has deteriorated or is interrupted and you suspect that it may be due to malware
• A client or vendor alerts you of a third party possibly attempting to impersonate your business

 When in doubt, please contact the Cyber Incident Response Breach Coach as soon as practicable and they will help guide you through the Ridge notification process.

Posted: December 16, 2024