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Resources for How to Navigate Polarizing Conversations – ACHIEVE Centre for Leadership

You know how the holidays goyour calendar quickly fills up with parties, events, and (let’s be honest) a few awkward conversations with distant relatives. You’ve dealt with Uncle George and his out-there opinions before . . . so, you’ve got this, right?

But what about when those uncomfortable moments happen at work? How does your workplace foster a culture of safety and respect, even when polarizing topics come up?

Without a culture of safety and respect, these polarizing moments can escalate into tension, disengaged team members, and yes—even talent loss. But a culture that leans into curiosity, sees these moments as opportunities for growth, and embraces diverse perspectives?

That’s a culture that thrives.

We get it—it’s easier said than done. So how can you start fostering a culture that celebrates differences instead of fearing them?

Here are a few action steps:

  • Offer training and workshops on active listening, asking effective questions, and approaching conversations with an open mind.
  • Encourage leaders and managers to model curiosity in their interactions with employees—after all, they set the tone!
  • Incorporate curiosity-building activities into team meetings and offsites, like asking team members to share a perspective they don’t normally express.
  • Establish clear norms and guidelines that emphasize the value of curiosity—for example, agreeing to suspend judgement and focus on learning from each other.
  • Create opportunities for cross-functional collaboration to introduce employees to different perspectives and parts of the organization.
  • Encourage employees to actively seek out feedback and diverse opinions, rather than relying on their own assumptions.

Keep reading for more tips and insights on how to make your workplace a respectful, safe, and curious environment that’s prepared for all kinds of conversations—even the polarizing ones!

Respectful Workplaces – Strategies for a Healthy Environment

Live Virtual Workshop (9am-4pm CT): January 23; May 21; September 3

This workshop explores the components of respect and addresses individual responsibilities within the work environment. This training will help provide the attitudes and skills necessary to contribute to creating and sustaining a respectful work environment.

Episode 37: Building Bridges: Navigating Polarizing Conversations at Work

In this episode, we explore polarizing topics in the workplace and the leader’s role in equipping a team to navigate these discussions in productive ways. With actionable insights and practical tips, discover how to turn challenging conversations into opportunities to build a stronger workplace culture.

4 Steps for Resolving a Misunderstanding

Check out our printable resource on how you can resolve a misunderstanding before it becomes a conflict.

4 Tips to Help You Navigate Polarizing Conversations

Use the tips in our blog to help you turn challenging conversations into learning opportunities.

 

Posted: December 17, 2024