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1 event,Understand the nuances of the regulatory regime/criminal law nexus! Can't make the webinar or rebroadcasts? Want online CPD available 24/7? Subscribe to Courses On Demand, our comprehensive online resource with 1,500+ videos and 5,400+ papers from CLEBC courses. This course will be added to Courses on Demand approximately 30 days from the original course date. Who... |
1 event,Practices to help you effectively identify family violence Thursday and Friday, October 3 and 4, 2024 9:00 am - 5:30 pm (both days) via webinar only Limited enrolment. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand.... |
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1 event,Simple strategies for resolving high conflict situations with high conflict people Limited enrolment for in-person registrations. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. Who should attend: Lawyers, mediators; this course may also be of interest... |
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1 event,We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be... |
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1 event,Limited enrolment for in-person registrations. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. Who should attend: All mediators and those acting as counsel in mediations Learning level: Intermediate Have your best mediation skills failed with some clients?... |
1 event,Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the... |
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Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because early identification and support typically leads to continued productivity and retention of employees. This workshop provides a roadmap to help managers participate in conversations with... |
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Duration: 60 Minutes Webinar Id: 23400 Unlimited Attendees: Any number of participants Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar) Overview: Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can... |
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