banner banner

Family Law Mediation Fundamentals

Online

9:00 am – 5:30 pm (all days) via webinar only Please note: This course will not be added to Courses on Demand.  Courses involving professional speakers and skills-based workshops generally do not get added...

Managing Difficult Phone Calls

Online

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...

De-escalating Potentially Violent Situations

Online

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to...

Stress Management

Online

LIVE VIRTUAL WORKSHOP In many organizations it is common to find employees suffering from the adverse effects of stress. Left unmanaged, stress can lead to unproductive patterns and result in...

Management and Supervision – The Crucial Skills

Online

One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many...