Dealing with Difficult People
We all encounter people we find difficult, and conversations with them often leave us feeling drained, stressed, or frustrated. This workshop explores what’s really happening beneath the surface of these...
We all encounter people we find difficult, and conversations with them often leave us feeling drained, stressed, or frustrated. This workshop explores what’s really happening beneath the surface of these...
Essential information on how Canada's sanctions may affect you and your clients! Wednesday, June 24, 2026 12:00 pm – 1:00 pm via webinar only Can't make the webinar or rebroadcasts?...
Your essential review of this past year's securities law developments! Thursday, June 11, 2026 Thursday, June 25, 2026 9:00 am – 12:30 pm (both days) via webinar only —Rebroadcasts— On the...
The Agora on Access to Justice in French be held on June 26 and 27, 2026, in Winnipeg. For Francophones living in minority communities outside Quebec, the respect for language...
One of the most difficult and often overlooked aspects of moving into a supervisory or management position is developing the skills necessary to truly manage people. Without intentional training, many...
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...
Learning Options: Live webinar with chat includes 60 day replay 9:00 am – 10:30 am (Pacific) 10:00 am – 11:30 am (Mountain) 11:00 am – 12:30 pm (Central) 12:00 pm...