Understand the nuances of the regulatory regime/criminal law nexus! Can't make the webinar or rebroadcasts? Want online CPD available 24/7? Subscribe to Courses On Demand, our comprehensive online resource with 1,500+ videos and 5,400+ papers from CLEBC courses. This course will be added to Courses on Demand approximately 30 days from the original course date. Who...

Practices to help you effectively identify family violence Thursday and Friday, October 3 and 4, 2024 9:00 am - 5:30 pm (both days) via webinar only Limited enrolment. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand....

Simple strategies for resolving high conflict situations with high conflict people Limited enrolment for in-person registrations. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. Who should attend: Lawyers, mediators; this course may also be of interest...

For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The training will explore how anger and violence interplay, including opportunities for self-assessment...

What You'll Learn Who Should Attend Faculty Agenda Pricing and Group Rates Financial Assistance CPD and Accreditation FAQs Client and Technical Support Register Artificial intelligence is disrupting and revolutionizing a broad spectrum of industries. While innovation creates the potential for new opportunities, AI has also opened the door to a multitude of novel legal issues,...

Managing Insurance Disputes and Claims What You'll Learn Who Should Attend Faculty Pricing and Group Rates Financial Assistance CPD and Accreditation FAQs Client and Technical Support Register In the dynamic world of insurance disputes, don’t get left behind. Get critical legal updates and discuss hot topics for professionals in the insurance industry with this essential...

Given that the average person spends 60 percent of their time at work, our organizations play a pivotal role in how psychologically safe we feel. A workplace can either protect our psychological health or diminish it. A psychologically safe organization actively strives to both prevent psychological harm and actively boost psychological safety. This workshop provides...

What You'll Learn Who Should Attend Faculty Agenda Pricing and Group Rates Financial Assistance CPD and Accreditation FAQs Client and Technical Support Register The not-to-be-missed annual forum for practitioners in the administrative and regulatory sectors—now in its 19th year. Get up to date on the most significant administrative law developments in Canada For 19 years, the...

We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop explores what is happening in those exchanges and demonstrates how people can adapt their strategies to bring about more productive conversations with those they find difficult. Individual approaches for dealing with difficult people will be...

Join the Annual International Conference on Privacy, Security & Trust Industry Summit.  PST2024 provides a premier forum for sharing advances in cybersecurity research. Featuring: Thursday, October 17th, Post-quantum and Critical Infrastructure workshops, location pending, and registration will be separate.  Speakers include: Melanie Anderson, Director General, Information Assurance at the Canadian Centre for Cyber Security Atty...

In the absence of intentional coaching, employees often lack the support they need to develop and perform at their highest levels. Effective leaders are skilled at coaching the people they lead to inspire growth, change, and healthy work relationships. This workshop provides a leadership approach for coaching others effectively and provides tools that bring out...

What You'll Learn Who Should Attend Faculty Agenda Pricing and Group Rates Financial Assistance CPD and Accreditation FAQs Client and Technical Support Register The must-attend event for financial services. Get unparalleled access and the opportunity to interact with major regulators and industry leaders including: FCAC, CIRO, CCIR, AMF, OPC, OSC/CSA and FSRA. Financial institutions are facing...

Limited enrolment for in-person registrations. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. Who should attend: All mediators and those acting as counsel in mediations Learning level: Intermediate Have your best mediation skills failed with some clients?...

Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations with respect and professionalism is an essential workplace skill. This workshop is designed to provide practical strategies for dealing with clients and customers over the...

Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through...