Emotions are powerful and can be challenging to define, yet they play a crucial role in our interactions and well-being. Emotional intelligence is the ability to understand and manage our own emotions, as well as recognize and influence the emotions of others. This workshop explores the importance of emotional intelligence in the workplace, giving you...
attend via webinar Limited enrolment. Register early to avoid disappointment! Please note: This course will not be added to Courses on Demand. Courses involving professional speakers and skills-based workshops generally do not get added to Courses on Demand. Who should attend: All those wishing to enhance their mediation skills and understanding. This course is essential...
Offered by the Canadian Institute for the Administration of Justice (CIAJ), this program covers a range of procedural and substantive issues, including the intersection of maritime law with personal injury, environmental, and Aboriginal law. Led by faculty with deep expertise in maritime practice, this conference is designed for judges and practitioners alike. Whether you are...
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would not spiral out of control if leaders used conflict resolution techniques that are easy to learn and utilize. This workshop provides strategies for leading through...
Trauma is prevalent in our world and has an impact on many of the people we interact with, including those who engage with our organizations. Compassionate and trauma-informed care is essential to providing effective support and building sustainable services. Based on our book, A Little Book About Trauma-Informed Workplaces, this workshop explores five key principles...
Given that many of us spend about 60 percent of our time at work, organizations can significantly influence our sense of psychological safety. When people feel afraid to make mistakes, ask for help, or share opinions and concerns, it may mean the organization is not psychologically safe. The fear is that they will be judged,...
Personality differences often lead to miscommunication and conflict, which affect both our personal efficiency and team health. Utilizing the ACHIEVE Work Styles Assessment, participants will learn to better understand personality styles that are different from their own. Greater awareness of personality differences leads to improved personal effectiveness and group productivity. Participants will learn strategies for...
Get Ready for APSIM 2026! The APSIM Conference is returning to St. John’s, Newfoundland and Labrador on November 26 and 27, 2026! This two-day in-person event will take place at the Health Innovation Acceleration Centre, bringing together access, privacy, security, and information management professionals for an unparalleled cross-disciplinary experience. Mark your calendars and save the dates! Registration...
This workshop is provided in partnership with our partner organization, Crisis & Trauma Resource Institute (CTRI). Workshop details may be sent to you via email from CTRI. If you work with people, it’s crucial to know how to defuse dangerous situations before they become violent. This workshop will equip you with a trauma-informed approach to de-escalate situations...
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