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Managing Difficult Phone Calls

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Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of emotion. For many, the ability to navigate difficult phone conversations...

Managing Mental Health in the Workplace

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Dealing with issues related to mental health in the workplace can be challenging and difficult to navigate. It is essential that organizations have the capabilities to manage mental health because...

Using Trusts in Estate Planning

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ABOUT THE PROGRAM Are you new to trusts or looking to refresh your understanding of how trusts are used in practice? Join noted trusts and estates practitioner Richard Niedermayer for...

Conflict Resolution Skills for Leaders

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Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people they lead suffer and workplace performance plummets. Many conflicts would...

Handling the Difficult Employee

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Duration: 60 Minutes Webinar Id: 23400 Unlimited Attendees: Any number of participants Recorded Version: Unlimited viewing for 6 months (Access information will be emailed 24 hours after the completion of live webinar) Overview: Just about...

Mediation & Arbitration

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COMPLEMENTARY PRESENTATION Register Here A family dispute resolution service that provides for mediation to resolve concerns with the option to move to arbitration for concerns that are not settled. This...